Senait Moges
Louisville
Summary
Healthcare professional ready to bring extensive experience in compassionate care and support to new role. Known for maintaining safe and clean environment while assisting with daily living activities. Strong focus on teamwork and adaptability, ensuring reliable and flexible support.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Parkside Rehabilitation
12.2024 - 01.2025
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Personal Care Attendant
Benton House
06.2024 - 10.2025
- Implement individualized care plans designed by healthcare professionals to address specific client needs and goals.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Provide compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
Hotel Front Desk Agent
Marriott Hotel
09.2022 - 09.2023
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Improved front desk efficiency by maintaining organized records of guest reservations, payments, and special requests.
Human Service Specialist
County Of San Diego
09.2020 - 08.2021
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Conducted outreach activities to raise awareness of available programs and services within the community.
- Described procedures, requirements, and benefits to clients and interested parties.
Education
Bachelor of Arts - Communication Studies
University of Massachusetts - Boston
Boston, MA08.2022
Skills
- Written and Verbal Communication
- Client Needs Assessments
- Multicultural Competence
- Ethical Practice
- Behavioral support
- Decision-Making
- Relationship Building
Timeline
Certified Nursing Assistant
Parkside Rehabilitation
12.2024 - 01.2025
Personal Care Attendant
Benton House
06.2024 - 10.2025
Hotel Front Desk Agent
Marriott Hotel
09.2022 - 09.2023
Human Service Specialist
County Of San Diego
09.2020 - 08.2021
Bachelor of Arts - Communication Studies
University of Massachusetts - Boston
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