Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Tucker

Shelbiana

Summary

Detail-oriented professional with a strong background in cash management and patient admissions. Proven ability to resolve billing inquiries and enhance patient satisfaction through effective communication and relationship building.

Overview

4
4
years of professional experience

Work History

Clerk

Pikeville Medical Center
04.2022 - Current
  • Processed patient admissions and discharges efficiently to ensure smooth operations.
  • Assisted in scheduling appointments, maximizing staff utilization and patient flow.
  • Handled billing inquiries, resolving issues promptly to enhance patient satisfaction.
  • Maintained accurate patient records using electronic health record systems.

Education

Master of Science - Applied Behavioral Analysis

Walden University
Minneapolis, MN
09-2026

Bachelor of Arts - Psychology

University of Pikeville
Pikeville, KY
05-2024

Skills

  • Cash handling
  • Cash management
  • Cash operations
  • Data entry
  • Inventory management
  • Relationship building
  • Document organization

Timeline

Clerk

Pikeville Medical Center
04.2022 - Current

Master of Science - Applied Behavioral Analysis

Walden University

Bachelor of Arts - Psychology

University of Pikeville
Serena Tucker