Serena Zettler
Louisville
Summary
Knowledgeable Lead Teacher with strong leadership background, excellent program management expertise and devotion to meeting learning needs of each student. Well-organized in planning lessons and activities to diversify instruction and engage students. Analytical problem-solver successful in calmly approaching classroom or student personal problems to devise appropriate interventions and resolve concerns.
Seasoned professional familiar with using wide range of methods to deliver effective learning experiences to students. Focused on developing individual potential and cultivating learning-focused atmosphere for student success.
Studious and passionate professional with extensive knowledge of teaching material using modern methodologies. Cultivates positive relationships with students to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Lead Teacher
OVEC Headstart
Louisville
03.2022 - Current
- Developed engaging lesson plans to enhance student learning and participation.
- Led classroom activities to promote social and emotional development among students.
- Mentored new teachers on classroom management and instructional strategies.
- Implemented assessments to evaluate student progress and inform instruction.
- Facilitated professional development workshops for teaching staff on best practices.
- Monitored daily classroom operations to ensure a safe and inclusive environment.
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Involved parents in student learning to increase family interaction and student support.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Communicated objectives for lessons, units and projects to students and parents.
- Served as a mentor for new teachers during their onboarding process.
- Created various strategies to engage students and deliver enriching educational opportunities.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
- Arranged classrooms to facilitate optimal education for student groups.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Created detailed reports summarizing student performance data on standardized tests.
- Coordinated professional development activities for teachers within the department.
- Supervised students throughout day, both in classroom and outside during breaks.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Remained calm and patient in student interactions to support individual growth and development.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Led students through safety procedures for active shooter and fire drills.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Sorter/Warehouse Packer
Amazon
Louisville
11.2021 - 01.2022
- Sorted packages efficiently to ensure timely distribution within the fulfillment center.
- Operated scanning equipment accurately to track inventory movements and locations.
- Collaborated with team members to maintain a clean and organized work environment.
- Followed safety protocols diligently to minimize risks during sorting operations.
- Maintained accurate records of sorted items for inventory management purposes.
- Identified and reported damaged packages to supervisors for further action.
- Adapted quickly to changing workflows and priorities within the fast-paced environment.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
- Sorted pallets, boxes or other material by hand to maintain order.
- Managed the sorting of incoming and outgoing materials to ensure accuracy.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
- Organized sorted items into designated areas for further processing or shipment.
- Communicated effectively with fellow sorters about workloads and progress updates.
- Cleaned work area regularly so as not to impede productivity or efficiency levels.
- Inspected and sorted items or materials according to type, size, or coloring.
- Stacked finished product boxes onto pallets safely without causing damage.
- Ensured that all safety guidelines were strictly followed at all times.
- Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
- Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
- Cleaned conveyor and surrounded sorting line to maintain work area.
- Utilized RF scanners to scan barcodes on products for tracking and inventory management purposes.
- Reported any problems with machinery or supplies immediately to supervisors.
- Maintained accurate records of received and shipped items using company software systems.
- Used smartphones and handheld devices to sort, scan and prepare orders.
- Monitored automated sorting machines for any malfunctions or errors during operation.
- Processed orders quickly and efficiently while adhering to safety protocols.
- Provided excellent customer service by responding to inquiries related to sorted items.
- Collaborated with team members to increase sorting efficiency and accuracy.
- Communicated effectively with supervisors to report any issues or discrepancies.
- Handled fragile items with care to prevent damage during sorting.
- Demonstrated flexibility by performing various tasks as needed, including cleaning and maintenance duties.
- Identified and separated recyclable materials from waste.
- Recorded sorted items accurately for inventory tracking purposes.
- Managed time effectively to meet or exceed sorting targets and deadlines.
- Notified supervisors or other relevant personnel of test or production issues.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Marked materials with grade or acceptance status.
- Pack customer orders accurately for timely shipment to fulfillment centers.
- Maintain inventory accuracy by scanning and tracking products using handheld devices.
- Collaborate with team members to optimize packing workflow and minimize delays.
- Inspect products for damages before packing to ensure quality control standards.
- Follow safety guidelines to maintain a clean and organized workspace at all times.
- Communicate effectively with supervisors regarding supplies and packing materials needed.
- Labeled boxes, containers, and pallets for shipment purposes.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Verified accuracy of items picked against packing list.
- Inspected finished product packaging for quality assurance before sending out orders.
- Created shipping labels with complete details in warehouse management system.
- Reported any damages or discrepancies observed during operations to supervisor.
- Used handheld scanners to track inventory movement within the warehouse system.
- Ensured all documents related to shipping were accurately filled out per established procedures.
- Followed safety procedures while operating machinery and equipment.
- Collaborated with team members to achieve daily production goals.
- Resolved packing issues promptly to avoid delays in the shipping process.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Carry out/Restaurant Cashier
Tumbleweed Tex Mex Grill & Margarita Bar
Louisville
02.2021 - 11.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer and balanced daily financial transactions accurately.
- Provided excellent customer service by addressing inquiries and resolving complaints.
- Assisted with inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Maintained cleanliness of cashier area and dining space to comply with health standards.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Greeted customers, answered questions and provided general information regarding menu items.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Balanced cash drawers at the beginning and end of shifts.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Assisted management with inventory control processes such as restocking supplies.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
- Assisted other employees in completing tasks when needed or requested by supervisor.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
- Ensured compliance with health codes regulations while serving food items to customers.
- Adhered to company policies and procedures concerning cash handling practices.
- Inspected all equipment for proper sanitation before each use.
- Kept records of transactions made during shift on daily sales report log sheets.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Welcomed customers, offering assistance to help find store items.
- Adhered to social distancing protocols and wore mask or face shield.
Education
Pleasure Ridge Park High School
Louisville, KYChildhood Developemnt - Early Childhood Care And Education
University of Louisville
Louisville, KYSome College (No Degree) - Early Childhood Education
University of Cincinnati
Cincinnati, OHSkills
- Classroom management
- Lesson planning
- Student assessment
- Curriculum development
- Professional development
- Educational leadership
- Instructional strategies
- Parent communication
- Special needs support
- Performance evaluation
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Mentorship and coaching
- Student mentoring
- Literacy strategies
- Group and individual instruction
- Training and mentoring
- Department leadership
- Compliance
- Diverse learning styles
- Key decision making
- Educational technology
- Instructional improvement
- Research and writing
- Team building
- Feedback and evaluation
- Safety awareness
- Staff development
- Computer skills
- Customer service
- Problem solving
- Adaptability
- Handling pressure
- Strong work ethic
- Communication
- Dependable
Timeline
Lead Teacher
OVEC Headstart
03.2022 - Current
Sorter/Warehouse Packer
Amazon
11.2021 - 01.2022
Carry out/Restaurant Cashier
Tumbleweed Tex Mex Grill & Margarita Bar
02.2021 - 11.2021
Pleasure Ridge Park High School
Childhood Developemnt - Early Childhood Care And Education
University of Louisville
Some College (No Degree) - Early Childhood Education
University of Cincinnati