Serenity Barton
Corbin
Summary
Results-driven Enrollment Specialist known for maintaining high productivity and efficiently completing tasks. Specialized in navigating complex enrollment systems, developing effective communication strategies, and implementing process improvements to enhance workflow. Excel in problem-solving, time management, and adaptability, ensuring smooth enrollment processes and positive outcomes for all parties involved.
Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
KECH, Inc.
Corbin
06.2022 - Current
- As a CSR at KECH, I am accustomed to working at varying paces to achieve ultimate customer satisfaction through quality, attendance, understanding, patience, and attention to detail.
- I have expanded my knowledge base through a wide array of skills, trainings, and certifications.
- I follow all lawful guidelines to secure sensitive information when assisting a client, patiently and in a timely manner.
- I obtain the strength to adapt quickly to even in a stressful or changing environment.
- I am efficient using excel to organize and document my work.
Education
Master of Arts - Masters in The Art of Teaching Business
University of The Cumberlands
Williamsburg, KY05-2026
Bachelor of Science - Bachelors in Business Administration
University of The Cumberlands
Williamsburg, KY12-2024
Associate in Science (AS) - Business Administration
University of the Cumberlands
Williamsburg, KY05-2023
High school diploma - Education
Whitley County High School
Williamsburg, KY12-2022
Skills
- Microsoft Office
- Excel
- Data Entry
- Communication Skills
- Organizational Skills
- Time Management
- Communication skills
- Attention to detail
- Team collaboration
- Exceptional communication
- Presentation skills
- Strong organization
- Multitasking
- Written communication
- Analytical thinking
- Time management
- Effective communication
- Data entry
- Interpersonal communication
- Problem-solving
- Documentation management
Certification
- First Aid Certification
- CPR Certification
- Lifeguard Training
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Enrollment Specialist
KECH, Inc.
06.2022 - Current
Master of Arts - Masters in The Art of Teaching Business
University of The Cumberlands
Bachelor of Science - Bachelors in Business Administration
University of The Cumberlands
Associate in Science (AS) - Business Administration
University of the Cumberlands
High school diploma - Education
Whitley County High School