Seth McKinney
Union
Summary
Developed strong communication and organizational skills in fast-paced hospitality environment. Skilled in anticipating and responding to guest needs while managing multiple tasks efficiently. Seeking to transition into new field, leveraging ability to deliver exceptional service and create positive experiences.
Overview
4
4
years of professional experience
Work History
Concierge
Disney's All Star Music Resort (and Various Other Resorts)
08.2025 - 01.2026
- As a Disney employee, I learned to always have a great image when in the presence of a guest. This helps to create a welcoming and professional environment when in view of a guest.
- As a Disney employee on the College Program your schedule is not set in stone every week. Therefore I learned how to manage my time as well as ensure I have a consistent amount of hours each week, this can be translated to making the schedules of myself and others.
Front Desk Concierge
Provision Living at Crown Ridge, Senior Living
05.2024 - 07.2025
- Working as a front desk employee, I would handle calls including but not limited to answering questions and transferring them to the appropriate member of our staff, as well as making sure the building and lobby are in adequate condition for guests and residents.
- This position taught me to be patient and vigilant as I always had to keep an ear out for those in need of assistance whether in person or over the phone. I also played a proactive role in creating fliers for upcoming events and was a key consultant for those in need of a quick response to a question.
Resident Assistant
Transylvania University
08.2022 - 03.2024
- Being an RA has taught me countless skills. Most notably, this includes responsibility and determination in completing my tasks. I also let my creative side show.
- As an RA I am expected to complete routine check-ups on my residents through Crimson Connects and perform duty rounds of all residential buildings on campus.
- My creativity shines through fun and engaging events that are well-planned and executed in the best way possible. As well as in my door decs and bulletin boards that are expected to change a couple of times a semester.
Cabin Counselor
YMCA Camp Ernst
06.2022 - 08.2022
- I spent a week in a cabin with children ages 9-13. This involved getting them up in the morning to go to breakfast and guiding them back and forth from various activities. All while keeping the energy high and the morale positive.
- I had to deal with a plethora of situations and issues. It was as simple as helping a camper find the restroom, as well as advanced situations such as dealing with conflicts between campers.
Education
Bachelor of Education and Social Change - Psychology
Transylvania University
Lexington, KYKentucky Horticulture Certification - undefined
Larry A. Ryle High School
Union, KYSkills
- Guest relations
- Time management
- Conflict resolution
- Event planning
- Scheduling coordination
- Proactive attitude
- Telephone etiquette
- Training and mentoring
Community Involvement
- Boy Scouts of America, 2014, 2021, Through scouting, I learned how to lead a vast variety of different activities with a diverse group of individuals., I followed the scout law which states to always be: trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent., I would help out with community projects, especially when it was for our charter organization St. Timothy’s Catholic Church. But I also helped out my church with my Eagle Scout project.
- Student Alumni Association, Alumni Relations Chair, 2023, 2024, Through outreach and networking, I have made connections with multiple alumni who have grown to become close friends and mentors., Academic Year
Timeline
Concierge
Disney's All Star Music Resort (and Various Other Resorts)
08.2025 - 01.2026
Front Desk Concierge
Provision Living at Crown Ridge, Senior Living
05.2024 - 07.2025
Resident Assistant
Transylvania University
08.2022 - 03.2024
Cabin Counselor
YMCA Camp Ernst
06.2022 - 08.2022
Kentucky Horticulture Certification - undefined
Larry A. Ryle High School
Bachelor of Education and Social Change - Psychology
Transylvania University