Sevän Divine
Louisville
Summary
Professional with a strong background in managing customer relationships and ensuring client satisfaction. Proven ability to drive team collaboration and adapt to changing needs while maintaining high standards. Skilled in conflict resolution, communication, and strategic problem-solving to achieve impactful results. Known for dependability and delivering consistent outcomes in customer service environments.
Overview
10
10
years of professional experience
Work History
Server/Bartender/Trainer
Floyd County Brewing Company
10.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant
Blackhaq Enterprises
01.2015 - 09.2020
- Oversaw inventory levels of office supplies with efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Oversaw all phone and email correspondence and ensured efficient communication.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Server/Hostess
Joe Huber’s Family Restaurant
09.2015 - 02.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Education
Jefferson Community And Technical College
Louisville, KYHigh School Diploma -
Jeffersonville High School
Jeffersonville, IN2015
Skills
- Exceptional customer service
- Strong work ethic
- Office administration
- Computer skills
- Time management
- Customer relations
- Clerical support
- Documentation and recordkeeping
Timeline
Server/Bartender/Trainer
Floyd County Brewing Company
10.2022 - Current
Server/Hostess
Joe Huber’s Family Restaurant
09.2015 - 02.2018
Administrative Assistant
Blackhaq Enterprises
01.2015 - 09.2020
Jefferson Community And Technical College
High School Diploma -
Jeffersonville High School
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