Sha Jackson
Hopkinsville
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
33
33
years of professional experience
Work History
Full Time Student
Murray State University
03.2020 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Helped fellow classmates succeed by tutoring when requested.
- Took extensive notes to document lessons and further solidify learning objectives.
Full Time Care Giver
PADD-Pennyrile Area Development Districe
03.2020 - 07.2022
- Assisted husband with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Manager School Transportation/Driver Trainer
Taylor Motors Inc.
03.1991 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree - Social Work
Murray State University
Hopkinsville, KY05.2024
Skills
- Script Interpretation
- Microsoft Proficiency
- Customer Preferences
- Service Delivery Management
- Supporting Daily Living Needs
- Verbal and Written Communication
- Daily Logs
- Telephone Etiquette
Timeline
Full Time Student
Murray State University
03.2020 - Current
Full Time Care Giver
PADD-Pennyrile Area Development Districe
03.2020 - 07.2022
Assistant Manager School Transportation/Driver Trainer
Taylor Motors Inc.
03.1991 - 12.2020
No Degree - Social Work
Murray State University
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