Shalini Punambolam
Summary
Seeking an opportunity to utilize extensive experience in human resource management, as well as marketing campaign strategies. Known for building and fostering strong business networks, while focusing on team collaboration and achieving results.
Overview
20
20
years of professional experience
Work History
Clinic Manager
Abbotsford Neurology Services
02.2016 - 06.2024
- Hired, trained and supervised employees to maintain team of high performers.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
Advertising Account Executive
TAXI Advertising Firm
11.2006 - 02.2009
- Created and presented media and advertising packages to prospective customers.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Coordinated with finance departments to ensure accurate billing procedures were followed for each advertising campaign managed.
- Collaborated with creative teams to produce high-quality advertisements that met client objectives and exceeded expectations.
- Led strategy development sessions with clients to define clear objectives and KPIs that guided successful advertising campaigns.
- Mentored junior account executives by sharing industry knowledge and best practices to promote professional growth within the team.
Advertising Account Executive
MacLaren Mccann Advertising Firm
09.2004 - 09.2006
- Helped customers in determining design and layout of sold and spec ads.
- Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
- Developed tailored advertising strategies for clients in various industries, resulting in more targeted campaigns and increased ROI.
- Coordinated with finance departments to ensure accurate billing procedures were followed for each advertising campaign managed.
Education
BBA - Business Management
Ivey School Of Business
Canada06-2003
BBA - Economics
University of Western Ontario
Canada06-2001
Skills
- Administrative leadership and human resource management
- Employee training and coaching
- Revenue management and medical billing compliance
- Clinical management and workflow analysis
- Relationship building and client relationship management
Timeline
Clinic Manager
Abbotsford Neurology Services
02.2016 - 06.2024
Advertising Account Executive
TAXI Advertising Firm
11.2006 - 02.2009
Advertising Account Executive
MacLaren Mccann Advertising Firm
09.2004 - 09.2006
BBA - Business Management
Ivey School Of Business
BBA - Economics
University of Western Ontario
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