Shamir Castillo
Georgetown,Grand Cayman
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Overview
17
17
years of professional experience
Work History
Recreation Attendant
The Ritz Carlton
Grand Cayman, Cayman Islands
02.2022 - Current
- Set up and organized chairs while maintaining cleanliness of poolside and beachfront spaces.
- Provided instruction to guests on the use of recreational facilities.
- Notified security of suspicious activity in gaming area for continued surveillance.
- Recommended games to guests based on age and skill level to boost revenue opportunities.
Recreation Attendant
Marriott Beach Resort
Grand Cayman, Cayman Islands
11.2017 - 11.2020
- Guided guests to seating areas at beach and poolside locations.
- Supervised participants during organized sports games such as basketball, volleyball.
- Adhered to all company policies and procedures relating to health, safety, and security standards.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Kitchen Steward
Marriott Beach Resort
Grand Cayman, Cayman Islands
09.2015 - 11.2017
- Monitored and maintained pot and washing machine areas to ensure smooth operations.
- Assisted chefs in loading and unloading supplies from delivery trucks when needed.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Participated in staff meetings to discuss improvements in cleaning and maintenance procedures.
Kitchen Steward
Grand Cayman Beach Suites
Grand Cayman, Cayman Islands
09.2011 - 09.2015
- Maintained cleanliness of dishwashing and pot wash areas.
- Handled cleaning tasks with attention to detail, including polishing silverware and glassware.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
Volunteer Soldier
Belize Defence Force
Belize, Belize
06.2008 - 03.2011
- Performed risk assessments before missions to minimize potential threats and casualties.
- Performed inspections to keep equipment in working order.
- Advised command staff on potential risks associated with operations prior to mission execution.
- Maintained and serviced personal and unit equipment ensuring readiness for deployment.
- Developed expertise in small arms use, care, and accountability.
- Reviewed mission tasking, intelligence and weather information.
Education
Associates Degree - Economics
Ecumenical Junior College
Dangriga Town, Belize05.2010
Diploma - General Studies
Independence High School
Independence Village, Belize06.2008
Skills
- Collaborative Team Member
- Quick Learner
- Proficient in Computer Applications
- Skilled in Microsoft Office
- Critical Thinker
- First Aid Proficiency
Languages
English
Timeline
Recreation Attendant
The Ritz Carlton
02.2022 - Current
Recreation Attendant
Marriott Beach Resort
11.2017 - 11.2020
Kitchen Steward
Marriott Beach Resort
09.2015 - 11.2017
Kitchen Steward
Grand Cayman Beach Suites
09.2011 - 09.2015
Volunteer Soldier
Belize Defence Force
06.2008 - 03.2011
Associates Degree - Economics
Ecumenical Junior College
Diploma - General Studies
Independence High School