Shane Dempler
Louisville
Summary
Results-driven Maintenance Professional specializing in equipment maintenance and technical troubleshooting. Optimized processes to enhance customer service while ensuring safety compliance and operational efficiency. Strong problem-solving skills and effective communication foster successful project management and team collaboration.
Overview
46
46
years of professional experience
Work History
Corporate Services
YUM Brands
Louisville
09.2024 - Current
- Delivered maintenance solutions to ensure functionality of corporate buildings.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Maintenance and Technical Support
Flavorcraft
Louisville
09.2023 - 08.2024
- Delivered maintenance solutions in boiler, electrical motor, gear box repairs; installed LED lighting and CCTV systems; reorganized maintenance procedures and shop layout for improved workflow.
- Managed administrative scanning, handled inbound and outbound materials, coordinated logistics reporting, and maintained warehouse inventory.
Armed ATM Technician
ATM Solutions
Louisville
01.2023 - 09.2023
- Installed and maintained ATMs across various locations for optimal performance.
- Resolved ATM jams, installed routers, keypads, cash dispensers, and cash cassettes to ensure optimal machine functionality.
- Conducted regular inspections and troubleshooting to ensure equipment reliability.
- Responded promptly to service calls, addressing technical issues efficiently.
HUB Operator
United Tote
Louisville
09.2021 - 12.2022
- Operated and maintained tote processing equipment efficiently.
- Coordinated workflow among team members to ensure timely operations.
- Monitored inventory levels and conducted regular stock audits.
- Handled customer calls and emails to address inquiries and provide support.
Customer Service Technician
Agiliti Health
Louisville
10.2018 - 09.2021
- Provided technical support for medical equipment and device troubleshooting.
- Assisted healthcare staff with equipment setup and operation training.
- Conducted routine maintenance checks on medical devices for optimal performance.
- Validated biomedical equipment performance through meticulous cleaning and testing procedures.
- Delivered infusion pumps, Alaris IV pumps, ventilators, specialty hospital mattresses, bed units, feeding pumps, cardio equipment, and thermal units to ensure optimal patient care.
Interior Communications Technician First Class IC1(SS) E-6
US Navy Submarine Force
10.1980 - 08.1988
- Earned 2 honorable discharges, 2 good conduct awards, 6 sea service awards, and an Expeditionary Medal while holding a Top Secret military clearance and qualifying in nuclear submarines (SS).
- Installed communication systems on submarines to ensure operational readiness.
Education
Bachelor’s degree - business administration, minor accounting
Sullivan University
Louisville, KY01-2007
Associate of Science - Electronic Engineering
RETS Electronics Institute
Louisville, KY01-1990
Skills
- Facility management
- Inventory management
- Customer relationship management
- Data analysis
- Process optimization
- Safety compliance
- Technical troubleshooting
- Problem resolution
- Time management
- Team leadership
- Organizational skills
- Detail orientation
- Effective communication
- Team collaboration
- Teamwork
- Customer service
- Problem-solving
Degree
- B.S.
- CETma
- BMD
Timeline
Corporate Services
YUM Brands
09.2024 - Current
Maintenance and Technical Support
Flavorcraft
09.2023 - 08.2024
Armed ATM Technician
ATM Solutions
01.2023 - 09.2023
HUB Operator
United Tote
09.2021 - 12.2022
Customer Service Technician
Agiliti Health
10.2018 - 09.2021
Interior Communications Technician First Class IC1(SS) E-6
US Navy Submarine Force
10.1980 - 08.1988
Bachelor’s degree - business administration, minor accounting
Sullivan University
Associate of Science - Electronic Engineering
RETS Electronics Institute