Shanique Frater
Summary
Dedicated professional individual with successful experience in fast-paced office settings. Maintains professional appearance and demeanor. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Police Officer
Royal Cayman Islands Police Service
Grand Cayman, Cayman Islands
04.2020 - Current
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Filing Clerk/Receptionist Administrator
HSA
Grand Cayman
09.2017 - 01.2018
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
- Enhanced document accessibility for colleagues by consistently updating digital filing systems.
- Increased productivity with accurate data entry and meticulous record-keeping practices.
Receptionist, Retail, Call Center Representative.
Ritz Carlton Hotel
Grand Cayman
06.2017 - 09.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor of Science - Business Administration And Management
International College of The Cayman Islands (ICCI)
595 Hirst Rd, North Sound Estates, Cayman Islands09.2026
Certification - Hospitality
University College of The Cayman Islands (UCCI)
Olympic Way, George Town, Cayman Islands08.2017
High School Diploma -
Clifton Hunter High School (CHHS)
Frank Sound Rd, Old Man Bay, Cayman Islands09.2016
Skills
- Criminal Investigations
- Report Writing
- Computer Literacy: MS Word, MS Excel, MS PowerPoint, Adobe Software
- File Organization Strategies
- Teamwork and Collaboration
- Administrative Support
- Records Management
- Written and Verbal Communication
- Appointment Scheduling
- Flexible and Adaptable
Accomplishments
Top Academic Award- RCIPS, 2019
Citizen Award- RCIPS, 2019
Winner of Yello pages front cover competition, 2018
Timeline
Police Officer
Royal Cayman Islands Police Service
04.2020 - Current
Filing Clerk/Receptionist Administrator
HSA
09.2017 - 01.2018
Receptionist, Retail, Call Center Representative.
Ritz Carlton Hotel
06.2017 - 09.2017
Bachelor of Science - Business Administration And Management
International College of The Cayman Islands (ICCI)
Certification - Hospitality
University College of The Cayman Islands (UCCI)
High School Diploma -
Clifton Hunter High School (CHHS)