Shaniya Seymour
Sail Stores Assistant / Mail Clerk
George Town
Summary
Dynamic and detail-oriented professional with experience at Mail Boxes Etc., excelling in mail sorting and customer service. Proven ability to enhance workflow efficiency and maintain accurate records. Strong organizational skills and effective communication foster positive team collaboration and customer loyalty. Committed to delivering exceptional service and meeting deadlines consistently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mail Clerk
MAIL BOXES ETC
01.2025 - Current
- Sorted and organized incoming mail and packages to ensure timely delivery and efficient processing.
- Processed outgoing shipments by weighing, labeling, and documenting packages to comply with regulations.
- Collaborated with team members to streamline mail sorting processes, improving overall workflow efficiency.
- Managed daily documentation of shipment logs, contributing to accurate record-keeping and accountability.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Sales Assistant
MAIL BOXES ETC
01.2025 - Current
- Maintained cleanliness and organization of the store environment, promoting a welcoming atmosphere for customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Sales Assistant
BABY GEMS STORE
06.2021 - 02.2022
- Assisted customers with inquiries, providing product information and solutions to enhance their shopping experience.
- Processed transactions efficiently, handling cash and card payments while ensuring accuracy and customer satisfaction.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Education
GED -
UCCI
GRAND CAYMAN 05.2001 -
Associate of Arts - Early Learning And Child Care
WALSALL COLLEGE
UNITED KINGDOM 05.2001 -
Skills
Mail sorting
Cash register operations
Customer assistance
Team collaboration
POS system
Communication skills
Time management
Courier services
Adaptability and flexibility
Organizational skills
Reliability
Written communication
Certification
Child care
Timeline
Mail Clerk
MAIL BOXES ETC
01.2025 - Current
Sales Assistant
MAIL BOXES ETC
01.2025 - Current
Child care
09-2023
Sales Assistant
BABY GEMS STORE
06.2021 - 02.2022
GED -
UCCI
05.2001 -
Associate of Arts - Early Learning And Child Care
WALSALL COLLEGE
05.2001 -