Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shannon Glassco

Henderson

Summary

Dynamic RN Clinical Manager with proven expertise at Tri-State Orthopaedic Surgeons, Inc., excelling in team leadership and performance evaluation. Skilled in patient assessment and electronic health records, I effectively enhanced operational efficiency and patient satisfaction, ensuring optimal resource allocation and staff performance in a fast-paced clinical environment.

Overview

28
28
years of professional experience
1
1
Certification

Work History

RN, Clinical Manager

Tri-State Orthopaedic Surgeons, Inc
Evansville
03.2020 - Current
  • Create and maintain the physician call schedule.
  • Create and maintain clinical teams' weekly schedules, ensuring adequate coverage and efficient resource allocation.
  • Perform employee occupational health testing, such as TB Mantoux tests.
  • Handle any patient complaints or concerns by phone or in the office.
  • Assist with recruiting and training new clinical employees.
  • Lead & supervise the clinical staff, ensuring everyone is working effectively & adhering to protocols and guidelines.
  • Conduct performance evaluations, provide feedback, and address any performance issues.
  • Assist with electronic inventory ordering and approving invoices.
  • Monitor and possibly assist with patient phone call messages or texts.

RN

Tri-State Orthopaedic Surgeons, Inc.
Evansville
09.2002 - 03.2020
  • Assisted podiatrist in busy office with minor office surgeries.
  • Assisted orthopedic surgeons in surgery at preferred ambulatory surgery center or hospital.
  • Scheduled surgeries and confirmed recertification was complete.
  • Patient education as needed.
  • Handled patient questions/concerns through phone calls.
  • Maintained physician schedule for efficiency and time management.

RN

The Heart Group Of The Eastern Shore
Henderson
03.1997 - 09.2002
  • Maintained cardiologists schedules for efficience & time management.
  • Assisted cardiologists with stress testing, stress echocardiograms, and dobutamine thallium tests.
  • Administered contrast for stress echocardiograms.
  • Performed patient assessment & EKG's.
  • Monitored patients in cardiac rehab for 1 year.
  • Monitored patients with pacemakers via phone testing.
  • Patient education as needed.
  • Handled patient questions/concerns through phone calls.

RN

Community Methodist Hospital
Henderson
01.1997 - 03.1997
  • Provided patient assessment on medical floor for 8-10 patients per night.
  • Participated in quality improvement initiatives to enhance patient care outcomes.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Communicated with physicians in regards to orders or concerns for the patients.
  • Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.

Education

Associate of Science - Nursing

Henderson Community College
Henderson, NY
12-1996

Skills

  • Patient assessment
  • Clinical documentation
  • Electronic health records
  • Inventory management
  • Staff scheduling
  • Team leadership
  • Performance evaluation
  • Patient education

Accomplishments

  • Managed and mentored a team of 45+ employees almost 4 years
  • Assisted the same physician for 17+ years

Certification

  • BLS provider
  • IN Nursing License

Timeline

RN, Clinical Manager

Tri-State Orthopaedic Surgeons, Inc
03.2020 - Current

RN

Tri-State Orthopaedic Surgeons, Inc.
09.2002 - 03.2020

RN

The Heart Group Of The Eastern Shore
03.1997 - 09.2002

RN

Community Methodist Hospital
01.1997 - 03.1997

Associate of Science - Nursing

Henderson Community College

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Shannon Glassco