Shannon Hancock
Louisville,KY
Summary
Compassionate Medical Assistant with extensive experience at Norton Leatherman Spine Center, skilled in patient-focused care and vital sign monitoring. CPR/First Aid certified, I excel in creating a comforting environment while efficiently managing medical supplies and collaborating with healthcare teams to enhance patient outcomes. Committed team player dedicated to quality care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Norton Leatherman Spine Center
01.2021 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, including medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Tested and recorded blood glucose levels.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained pre- and post-treatment vital signs and weight.
Medical Assistant
Snelling Staffing Services
04.2020 - 04.2020
Patient Care Technician
University of Louisville Hospital
11.2017 - 04.2020
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- Continually maintained and improved the company's reputation and positive image in the markets served
- Monitored fluid intake and output levels
- Managed care for post-operative patients through discharge
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease
- Assisted patients with daily functions
- Partnered with team of registered nurses to achieve overall well-being of all patients
- Performed vitals/glucose testing and assisted in administering injections and urinalysis
Medical Assistant
Associates in Obstetrics & Gynecology
05.2017 - 09.2017
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
- Tested and recorded blood glucose levels
- Obtained information about clients’ medical history, drug history, complaints and allergies
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Maintained a clean, healthy and safe environment
- Assisted with patient transfer and ambulation
- Maintained sanitary residents' and program rooms
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Reported any unusual circumstances in the patients’ condition or environment
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements
- Provided a comforting and soothing environment
- Monitored expiration of medical supplies and medications
Nursing Assistant
KentuckyOne Health - Frazier
05.2014 - 05.2017
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Maintained a clean, healthy and safe environment
- Assisted with patient transfer and ambulation
- Followed safe lifting techniques and individual resident lifting instructions
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Assisted in cleansing enemas, catheterization and bladder irrigations
- Answered patient calls for care and feeding
- Reported any unusual circumstances in the patients’ condition or environment
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements
Nursing Assistant
Sam Swope Care Center - Masonic Homes of Kentucky
12.2012 - 05.2014
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Maintained a clean, healthy and safe environment
- Assisted with patient transfer and ambulation
- Maintained sanitary residents' and program rooms
- Followed safe lifting techniques and individual resident lifting instructions
- Answered patient calls for care and feeding
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
- Reported any unusual circumstances in the patients’ condition or environment
- Provided a comforting and soothing environment
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Member in good standing with Nurse Aide Registry
Package Handlers
UPS World Port
02.2006 - 10.2011
- Recognized and reported defective material and equipment to shift supervisor
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Observed all safety policies and procedures
- Closely inspected parts to ensure they were clean and free of contaminants
Education
Bachelor of Business Administration And Management - Marketing
Sullivan University
Louisville, KY09-2026
Practical Nursing - Diploma - Nursing
Brown Mackie College - Louisville
2305 Fern Valley Rd., Louisville, KY 402192016
Skills
- CPR/First Aid certified
- Patient-focused care
- Tubule feedings and medications familiarity
- Compassionate
- Committed team player
- CNA License
- Skin Pressure Problems
Accomplishments
Honors winner in Nursing school in 2016.
Certification
- Certified Nurses Aide
- BCLS Certification
References available upon request
Timeline
Medical Assistant
Norton Leatherman Spine Center
01.2021 - Current
Medical Assistant
Snelling Staffing Services
04.2020 - 04.2020
Patient Care Technician
University of Louisville Hospital
11.2017 - 04.2020
Medical Assistant
Associates in Obstetrics & Gynecology
05.2017 - 09.2017
Nursing Assistant
KentuckyOne Health - Frazier
05.2014 - 05.2017
Nursing Assistant
Sam Swope Care Center - Masonic Homes of Kentucky
12.2012 - 05.2014
Package Handlers
UPS World Port
02.2006 - 10.2011
Bachelor of Business Administration And Management - Marketing
Sullivan University
Practical Nursing - Diploma - Nursing
Brown Mackie College - Louisville
Similar Profiles
STACIE MICHELE GREGORYSTACIE MICHELE GREGORY
Chiropractic Assistant at Spine Pain Center & Spine Pain Center NMBChiropractic Assistant at Spine Pain Center & Spine Pain Center NMB
Matthew HoltMatthew Holt
Maintenance Technician V at Leatherman Tool Group IncMaintenance Technician V at Leatherman Tool Group Inc
Leah PrebleLeah Preble
Manufacturing Supervisor III at Leatherman Tool GroupManufacturing Supervisor III at Leatherman Tool Group