Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Allen

Louisville

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

15
15
years of professional experience

Work History

Customer Service Representative/Team Leader

Kroger
Middletown
12.2017 - 03.2025
  • Started off as a cashier
  • Developed strong customer relationships to encourage repeat business.
  • Moved up to a leader

Customer Service Cashier

Save alot
Louisville
02.2010 - 12.2017
  • Answered phone calls to assist customers with questions and orders.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Store Manager

Family Dollar
Louisville
01.2010 - 06.2014
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Prepared staff work schedules and assigned team members to specific duties.

Sent in payroll

Education

Basic

Shawnee High School
Louisville, KY
05-1997

Skills

  • I have worked in customer service since the age of 16
  • Great customer /guest skills
  • Lead a team
  • Payroll
  • Scheduling
  • Planograms

Timeline

Customer Service Representative/Team Leader

Kroger
12.2017 - 03.2025

Customer Service Cashier

Save alot
02.2010 - 12.2017

Store Manager

Family Dollar
01.2010 - 06.2014

Basic

Shawnee High School
Shannon Allen