Shannon Minor
Lexington
Summary
Detail-oriented professional with expertise in memo preparation, policy improvements, and business oversight. Proven ability to enhance scheduling and records retrieval processes to drive operational efficiency.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Family Options Counseling
Glasgow
03.2010 - 05.2012
- Supported the development and operation of a court-mandated DUI outpatient program.
- Managed day-to-day operations of a specialized DUI outpatient treatment program.
- Assisted with program coordination, client intake, and compliance tracking for DUI services.
Medical Records Coordinator/Supervisor I/MHA
Spectrum Care Academy
Cave City
10.1999 - 07.2011
- Established and maintained medical records for the facility's residents.
- Maintained strict HIPAA and state licensure compliance while documenting sensitive resident information and assisting clinical staff with record retrieval.
- Transcribed and edited psychosocial assessments, intake summaries, and mental health progress notes for clinicians.
- Ensured timely completion of daily and weekly progress notes, meeting strict 24- to 48-hour turnaround time requirements for resident records.
- Documented, reported, and updated residents' behavioral progress during weekly psychiatric visits to inform medication management and treatment adjustments.
- Developed and facilitated comprehensive de-escalation training programs, equipped team members with crisis intervention strategies, and mentored new hires on crisis prevention.
Program Director
Boys & Girls Club of Barren County
Glasgow
01.2007 - 05.2009
- Spearheaded the planning and execution of BGC core program areas, including education, healthy lifestyles, and character development, for 150+ youth.
- Coordinated all-day summer camp curricula and after-school programming.
- Orchestrated daily activities for 150+ members, fostering a supportive and engaging environment.
- Facilitated professional development workshops for program staff, enhancing staff skills and expertise.
- Partnered with parents to identify children's needs and connect families with appropriate club resources.
Education
Bachelor of Arts - Psychology
Western Kentucky University
Bowling Green, Kentucky, KY05-2012
Bachelor of Arts - Sociology
Western Kentucky University
Bowling Green, Kentucky, KY05-2012
Skills
- Memo preparation
- Filing
- Policy and procedure improvements
- Records retrieval
- Even coordination
- Business oversight
- scheduling
- consulting
- Best practices implementation
Timeline
Administrative Assistant
Family Options Counseling
03.2010 - 05.2012
Program Director
Boys & Girls Club of Barren County
01.2007 - 05.2009
Medical Records Coordinator/Supervisor I/MHA
Spectrum Care Academy
10.1999 - 07.2011
Bachelor of Arts - Psychology
Western Kentucky University
Bachelor of Arts - Sociology
Western Kentucky University