Shannon Nally
Versailles,KY
Summary
Market director poised to deliver impactful market strategies and drive business growth. Recognized for fostering strong team collaboration and achieving significant results. Known for adaptability and effective communication, ensuring seamless alignment with evolving market needs.
Overview
15
15
years of professional experience
Work History
Market Director, Employer Strategy & Relationships
CHI Saint Joseph Health Partners
08.2023 - Current
- Delivered successful marketing events throughout footprint to enhance brand visibility and customer engagement
- Increased community awareness of the organization's services through public speaking engagements and networking events
- Collaborated with key market stakeholders and national leadership to stabilize and maintain a direct-to-employer product in the Kentucky Market
- Accountable for ensuring network strategies are in place, which resulted in an increased utilization of CHI-employed providers and facilities by 3% in 2024
- Played a pivotal role in driving network utilization, reducing network leakage year over year from over 16 M in 2020 to under 5 M in 2024
- Instrumental in moving CHI KY Medical Plan to a new third party administrator, off-cycle from the traditional January benefit plan start date
Manager, Network Development
CHI Saint Joseph Health Partners
03.2022 - 08.2023
- Responsible for growing and maintaining the Clinically Integrated Network roster of providers and affiliates
- Ensured adequate ambulatory footprint for both direct to employer and CHI KY employee populations
- Determined strategies to steer network utilization and benefit plan understanding for CHI KY benefit plan members throughout Saint Joseph Health
- Developed a strong company culture focused on employee engagement and collaboration within Saint Joseph Health Partners
- Achieved departmental goals by developing and executing strategic plans and performance metrics
- Collaborated with Kentucky Hospital Association to implement Bluegrass Community Coalition, a networking coalition in the greater Lexington area focused on meeting health needs across the community
Network Development Specialist
CHI Saint Joseph Health Partners
02.2020 - 03.2022
- Educated and worked with hospital staff, community partners and affiliates to implement CHI Saint Joseph Health Partners initiatives
- Forged partnerships with local post-acute providers who provided additional resources or support necessary to grow the Clinically Integrated Network
Outpatient Care Coordinator, Social Worker
CHI Saint Joseph Health Partners
03.2014 - 02.2020
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions
- Used company software and databases to maintain records of services performed and patient conditions
Social Worker
Saint Joseph Free Clinic
06.2010 - 03.2014
- Updated client documentation for accurate, compliant and current records of pharmaceutical assistance medications totaling over 6 M annually
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
Education
Master of Social Work -
Campbellsville University
Campbellsville, KY05.2017
Bachelor of Art - Social Work
University of Kentucky
Lexington, KY05.2004
Skills
- Effective Communicator
- Dedicated Work Ethic
- Solution-Focused Collaborator
- Skilled in Public Speaking
- Creative Leadership
- Proficient in Independent and Team-Based Work
- Client Relationship Management
Speaking Engagements
3/13/24 Kentucky Hospital Association 2024 Quality Conference
- Panelist: Between the Cracks: Sealing the Gaps in Transitions of Care that Create High Readmissions Risks in Hospitals, moderated by Casey Franklin
8/24/23 Shared Savings Program ACO Learning System Virtual Learning Collaborative
- Panelist: Strategies to Addressing Health Related Social Needs, moderated by Juliana Conway
3/4/2020 Kentucky Hospital Association 2020 Quality Conference
- Panelist: Transitions of Care, Interactive Discussion: Listening to Different Voices, moderated by Charlie Kendell
3/12/2019 Central Kentucky Association of Health Underwriters 2019 Symposium
- Presenter: Engaging Patients for Better Health
Timeline
Market Director, Employer Strategy & Relationships
CHI Saint Joseph Health Partners
08.2023 - Current
Manager, Network Development
CHI Saint Joseph Health Partners
03.2022 - 08.2023
Network Development Specialist
CHI Saint Joseph Health Partners
02.2020 - 03.2022
Outpatient Care Coordinator, Social Worker
CHI Saint Joseph Health Partners
03.2014 - 02.2020
Social Worker
Saint Joseph Free Clinic
06.2010 - 03.2014
Bachelor of Art - Social Work
University of Kentucky
Master of Social Work -
Campbellsville University
Similar Profiles
Megan MainousMegan Mainous
Network Development Specialist at CHI Saint Joseph Health PartnersNetwork Development Specialist at CHI Saint Joseph Health Partners
Rebecca RoseRebecca Rose
Staff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East CampusStaff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East Campus
Stephanie GilesStephanie Giles
CMA Lead at CHI Saint Joseph Health Medical GroupCMA Lead at CHI Saint Joseph Health Medical Group