Sharon Claybern
Cold Spring
Summary
Adept at leading teams and enhancing patient care, my tenure at St. Elizabeth Physicians has honed my skills in medication delivery and compassionate care. Spearheaded initiatives that significantly improved patient satisfaction and outcomes, demonstrating a commitment to excellence and a deep understanding of clinical documentation and patient vital signs monitoring.
Knowledgeable Team Leader with deep understanding of patient care and medical procedures. Successfully managed diverse patient needs in various healthcare settings, ensuring high-quality care and patient satisfaction. Demonstrated strong communication and problem-solving skills while working collaboratively with healthcare teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
St. Elizabeth Physicians Urgent Care
10.2024 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Clinical Coordinator, LPN
St. Elizabeth Physicians Pediatric Office
11.2022 - 10.2024
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Implemented new policies and educated staff on changes.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Supervised and managed daily activities of clinical team consisting of 24 physicians, nurses, and support staff.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
Licensed Practical Nurse
St. Elizabeth Physicians Urgent Care
11.2018 - 11.2022
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
Health Care Advocate, LPN
St. Elizabeth Physicians
11.2013 - 11.2018
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Assisted in completing and maintaining care management contracts during and after patient's hospitalization.
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
- Entered timely and accurate data into electronic medical records to communicate member needs.
- Reduced hospital readmission rates through diligent follow-up calls and proactive intervention strategies.
- Worked with enrollees to identify gaps in care or obstacles to care.
- Provided empathetic support to patients during challenging times, fostering trust and strong rapport.
- Advocated for patients'' rights, ensuring access to appropriate services and fair treatment within the healthcare system.
- Evaluated program effectiveness regularly, identifying areas for improvement and implementing necessary changes accordingly.
- Monitored adherence to medical protocols closely, ensuring proper implementation of necessary treatments or interventions.
- Participated in ongoing professional development opportunities to stay current on industry best practices and trends in patient advocacy.
- Established strong partnerships with community organizations for resource referral purposes, expanding the range of available assistance options for patients in need.
- Improved patient satisfaction with tailored support and resources based on individual needs.
- Assisted in developing efficient patient-centered care models to enhance overall service quality.
- Provided crisis intervention support when necessary, helping stabilize situations and connect individuals with appropriate services quickly.
- Collaborated with healthcare providers to facilitate smooth transitions of care for patients across different settings.
- Met with community providers to foster good rapport and relationships and identify new programs.
Education
GED -
Newport Adult High School
Newport, KYDiploma - Licensed Practical Nursing
Brown Mackie College
Fort Mitchell, KY09-2010
Certificate - Medicaid Nurse Aide
Gateway Community & Technical College
Edgewood01-2003
Skills
- Medication Delivery
- Patient Care Management
- Patient Vital Signs Monitoring
- HIPAA Regulation Adherence
- Compassionate care
- Physical assessment
- Clinical documentation
- Vital signs
- Clinical judgment
- Patient assessments
- Documentation accuracy
- Medication dispensing
- Immunization administration
- Infection control
- Breathing treatments
- Electronic Medical Records Management
- Team Leadership
Accomplishments
- Achieved 100% by completing Quality and Compliance with accuracy and efficiency.
- Supervised team of 14-24 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 to 20 team member in the development of COVID tent testing.
- Achieved 100% through effectively helping with inventory ordering/monitoring.
Affiliations
- American Nursing Association
- Student Nurses of America
- Northern Medical Operations Volunteer
- Ambulatory Nurses of America Association
- Preventative Cardiology Nursing Association
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Licensed Practical Nurse (LPN) - Kentucky and Indiana Boards of Nursing.
- Kentucky Driver's License
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Licensed Practical Nurse
St. Elizabeth Physicians Urgent Care
10.2024 - Current
Clinical Coordinator, LPN
St. Elizabeth Physicians Pediatric Office
11.2022 - 10.2024
Licensed Practical Nurse
St. Elizabeth Physicians Urgent Care
11.2018 - 11.2022
Health Care Advocate, LPN
St. Elizabeth Physicians
11.2013 - 11.2018
- Basic Life Support (BLS) Certification - American Heart Association.
- Licensed Practical Nurse (LPN) - Kentucky and Indiana Boards of Nursing.
- Kentucky Driver's License
- CPR/AED Certification
GED -
Newport Adult High School
Diploma - Licensed Practical Nursing
Brown Mackie College
Certificate - Medicaid Nurse Aide
Gateway Community & Technical College
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