home decorating
flowers and landscapes
music
fashion
Sharon Davis
Winchester
Summary
Detail-oriented Office Manager with proven expertise in customer service, office management, and employee training. Committed to optimizing workflow and enhancing team performance.
Overview
39
39
years of professional experience
Work History
Office Manager
Dr William W Wachs Optometry
2013.02 - 2026.06
- Managed daily office operations, ensuring efficient workflow and adherence to protocols.
- Coordinated scheduling for patient appointments and optimizing time management.
- Oversaw inventory management, maintaining adequate supplies and reducing waste.
- Trained new employees on office procedures and customer service standards, enhancing team performance.
- Developed improved filing systems, increasing document retrieval speed and organization.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Library Assistant
Clark County Public Schools
2010.08 - 2012.06
- Assisted students in locating resources, fostering a supportive learning environment.
- Organized and maintained library materials to enhance accessibility and efficiency.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Helped children select appropriate reading level library books.
- Processed library card applications and maintained patron records with accurate contact information.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Collected and processed fines on overdue library materials.
- Assisted patrons with printing and copying according to personalized requirements.
Support Staff Member
Christian Church In Kentucky
1987.01 - 1995.03
- Assisted with church events, ensuring seamless execution and member engagement.
- Supported administrative tasks, maintaining accurate records and documentation systems.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Collaborated with team members to complete projects on time and within budget constraints.
Education
Associate of Arts - Accounting And IT
Kentucky College of Business
Lexington, KY1991-06
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Data entry
- Scheduling and calendar management
- Bookkeeping
- Credit and collections
- Mail handling
Interests
Timeline
Office Manager
Dr William W Wachs Optometry
2013.02 - 2026.06
Library Assistant
Clark County Public Schools
2010.08 - 2012.06
Support Staff Member
Christian Church In Kentucky
1987.01 - 1995.03
Associate of Arts - Accounting And IT
Kentucky College of Business