Sharon Ebanks
George Town
Summary
Versatile Receptionist bringing valuable experience in administrative roles, including Reception and Front end. Veteran provider of amiable reception services for Customer-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
RDM Agency
Georgetown Grand Cayman
09.2019 - 12.2019
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Responded to customer concerns and issues by [Action].
Front Desk Clerk
Holliday Inn Resort
Georgetown Grand Cayman
02.2013 - 12.2018
- Maintained clean and presentable reception area to maintain professional business reputation.
- Reviewed account information and individual customer charges to produce correct bills.
- Arranged special accommodations for guests to maintain optimal satisfaction.
Education
High School Diploma -
Claxton Bay Senior
Trinidad06.1986
Skills
- Organization and efficiency
- Business operations understanding
- Office equipment operations
- Meticulous and organized
Certification
- Ready 2 Work -June 2019
- Cayman Islands Government
Additional Information
Career Goal
To secure a position that will enable me to use my strong communication and organization skills, customer service background and my ability to work well with people and to grow within the company.
Timeline
Receptionist
RDM Agency
09.2019 - 12.2019
Front Desk Clerk
Holliday Inn Resort
02.2013 - 12.2018
High School Diploma -
Claxton Bay Senior