Shaunte Stevenson
Louisville,Ky
Summary
I am a skilled Worker that learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Experienced worker bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Analyzing data to identify trends and developing strategies to improve efficiency.
Overview
12
12
years of professional experience
Work History
Partner
Bluegrass Sealing
01.2021 - Current
- Improved project efficiency by streamlining communication between asphalt crew members and management.
- Reduced equipment downtime with proactive maintenance and routine inspections.
- Enhanced overall safety on job sites by implementing strict adherence to safety protocols and conducting regular safety meetings.
- Ensured timely completion of projects through effective scheduling, resource allocation, and coordination among team members.
- Contributed to cost-effective operations by using resources efficiently while minimizing downtime between tasks.
- Maintained up-to-date knowledge about industry trends, tools, techniques for continuous improvement in the quality of work provided.
- Measured out jobs and calculated materials needed.
- Transported, organized and fetched materials throughout each shift.
- Inspected work areas before and after operations to determine quality and completion of job.
- Coordinated with other personnel to complete jobs on time and within specifications.
- Registered number of hours worked and amount of material used for accurate record keeping.
- Maintained high-quality standards for all completed projects by closely monitoring work progress and addressing any issues promptly.
- Increased crew productivity by providing ongoing training, feedback, and motivation to team members.
- Developed strong relationships with clients, resulting in repeat business opportunities and positive referrals.
- Optimized material usage on job sites through careful planning, reducing waste and lowering costs for the company.
Partner / Manager
All Around Healthcare
12.2019 - Current
- Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
- Streamlined administrative tasks for increased efficiency in daily operations.
- Enhanced quality of care by establishing and monitoring performance metrics for staff members.
- Developed comprehensive training programs, resulting in improved staff competencies and reduced turnover rates.
- Collaborated with interdisciplinary teams to optimize patient care plans and ensure desired outcomes were achieved.
- Reduced operational costs through the implementation of cost-effective strategies and resource allocation.
- Implemented innovative solutions for complex healthcare challenges, improving overall service delivery.
- Managed budgets and financials, ensuring fiscal responsibility and optimal use of resources within the department.
- Oversaw regulatory compliance initiatives, maintaining a safe environment for patients and staff members alike.
- Fostered a culture of continuous improvement by encouraging ongoing professional development among team members.
- Optimized patient flow processes to decrease wait times and improve overall patient experience.
- Negotiated contracts with vendors to secure essential equipment at competitive prices, reducing expenses without compromising on quality or performance standards.
- Coordinated community outreach efforts to promote preventative health initiatives and expand access to healthcare services for underserved populations.
- Increased employee engagement through effective communication strategies that fostered transparency, collaboration, and teamwork among staff members.
- Developed policies and procedures aligned with organizational goals while prioritizing patient-centered care.
- Evaluated emerging healthcare technologies to determine their potential impact on service delivery and overall patient outcomes.
- Scheduled surgeries managed pre-certifications and verified insurance coverage.
- Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Successfully negotiated client contract renewals to create increased revenue.
Manger/Supervisor of Operations
UPS Worldport
01.2012 - 01.2020
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
- Managed a min of 740 employees during regular times and increased during peak season
- Oversaw successful relocation projects, minimizing downtime and ensuring smooth transitions between facilities.
- Managed a team of technicians, providing training and guidance for improved performance and professional development.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Optimized space utilization in the facility by redesigning layouts and recommending adjustments based on changing organizational needs.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Supported production workers in meeting goals without compromising safety and compliance.
Education
Valley High School
Louisville, KYHigh School Diploma -
Jefferson County
Louisville Ky 05.1997
Skills
- Medication Side Effect Knowledge
- Patient Care Management
- Accurate Recordkeeping
- Office Supplies and Inventory
- Office Operations
- Health Care System
- Clinical Staff Management
- Financial Statement
- Adaptable and Flexible
- Problem Identification
- Transportation Methods
- Supplier Relationships
- Team Training
- Freight Flow
- Daily Operations Management
- Emergency Operating Procedures
- Outgoing Shipments Oversight
Timeline
Partner
Bluegrass Sealing
01.2021 - Current
Partner / Manager
All Around Healthcare
12.2019 - Current
Manger/Supervisor of Operations
UPS Worldport
01.2012 - 01.2020
Valley High School
High School Diploma -
Jefferson County
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