Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Christian

Louisville

Summary

Dynamic professional with a proven track record at Staples, excelling in customer service and problem-solving. Enhanced operational efficiency through meticulous inventory management and effective budget assistance. Recognized for driving repeat business and fostering team performance, leveraging strong communication skills to meet and exceed service expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Staples
03.2024 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.

Merchandise and Inventory Specialist

Staples
09.2022 - 03.2024
  • Completed physical inventory counts each week.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Performed data entry and completed proper paperwork.
  • Sorted and delivered materials to different work areas and staff.

Warehouse Associate

Amazon
12.2021 - 08.2022
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Sorted, inspected, and verified customer returns in an efficient manner.

Tech Services Supervisor

Staples
06.2019 - 12.2021
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excelled in customer communication skills and customer service.


Education

High School Diploma -

Jeffersontown High School
Louisville, KY

Skills

  • Sales monitoring
  • Workload management
  • Money handling
  • Customer service and satisfaction
  • Problem-solving

Certification

Certified in Computer-Aided Drafting and Design.

Timeline

Assistant Manager

Staples
03.2024 - Current

Merchandise and Inventory Specialist

Staples
09.2022 - 03.2024

Warehouse Associate

Amazon
12.2021 - 08.2022

Tech Services Supervisor

Staples
06.2019 - 12.2021

High School Diploma -

Jeffersontown High School
Shawn Christian