- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Getting involved with local union groups
Shawn Spriggs
Berea
Summary
Dynamic professional with a proven track record at Berea College Black Cultural Center, enhancing student satisfaction and engagement through innovative strategies and strong stakeholder relationships. Skilled in data entry and customer service, I excel in identifying trends and anticipating needs, achieving significant improvements in client satisfaction.
Overview
3
3
years of professional experience
Work History
Assessments Associate
Berea College Black Cultural Center
08.2023 - 05.2025
- Increased Student satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase student satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed Student data to identify trends and anticipate customer needs.
Cashier
Berea College Visitor Center
05.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
Programming Assistant
Berea College Black Cultural Center
08.2022 - 05.2023
- Implemented new features based on client feedback, resulting in increased customer satisfaction.
- Facilitated engagement programs to enhance participant involvement.
- Coordinated the participation of guest speakers for programming events.
- Engaged with students to discuss and address their challenges.
Education
Bachelor of Arts - Peace And Social Justice
Berea College
Berea, KY05-2026
Skills
- Customer service
- Attention to detail
- Relationship building
- Data entry
- Inventory management
Interests
Timeline
Cashier
Berea College Visitor Center
05.2024 - 06.2024
Assessments Associate
Berea College Black Cultural Center
08.2023 - 05.2025
Programming Assistant
Berea College Black Cultural Center
08.2022 - 05.2023
Bachelor of Arts - Peace And Social Justice
Berea College
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