Shayla Westerfield
Corbin
Summary
Dynamic and dedicated professional with extensive experience in customer service at Burger King. Proven ability to resolve issues and enhance customer loyalty through effective communication and problem-solving. Skilled in cash handling and maintaining a clean environment, consistently delivering excellence in fast-paced settings. Committed to teamwork and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Burger King
Corbin, KY
04.2026 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Cook
Davids Steakhouse
Corbin, KY
09.2025 - 12.2025
- Prepared high-quality dishes by following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with safety regulations.
- Assisted in inventory management by tracking ingredient usage and reporting shortages to management.
- Collaborated with team members to streamline food preparation processes for timely service delivery.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cashier
Little Caesars
Williamsburg, KY
10.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Handled cash and balanced registers accurately at end of shifts.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed food safety protocols to maintain product quality and compliance standards.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
Lynn Camp
Corbin, KYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Complex Problem-solving
- Issue resolution
Timeline
Cashier
Burger King
04.2026 - Current
Cook
Davids Steakhouse
09.2025 - 12.2025
Cashier
Little Caesars
10.2024 - 03.2025
No Degree -
Lynn Camp