Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaylah Weinfurtner

Ashland

Summary

Dynamic leader with proven expertise in customer service and team leadership. Excelled in enhancing customer relations and fostering a positive work environment, achieving significant improvements in employee training and recruitment. Skilled in multitasking and organization, adept at problem-solving to elevate customer and team satisfaction.

Overview

Work History

Store Manager

Hibbetts Sports
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Orthodontic Assistant

Holmes and Palmer
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Promoted positive patient experiences by building rapport and addressing concerns during appointments.

Education

Associate Of Applied Science - Pharmacy Technician

Mountwest Community College
Huntington, WV
05.2020

Dental Assistant

Collins Career Center
Chesapeake, OH
05.2018

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Employee training
  • Recruitment and hiring

Timeline

Store Manager

Hibbetts Sports

Orthodontic Assistant

Holmes and Palmer

Associate Of Applied Science - Pharmacy Technician

Mountwest Community College

Dental Assistant

Collins Career Center
Shaylah Weinfurtner