Sheena McLean
George Town
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Versatile team member offering over 14 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
21
21
years of professional experience
Work History
Produce Clerk/ Store Clerk
Hurley’s Marketplace
02.2010 - Current
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Clerk
No.3 Shoe Shop
12.2007 - 06.2008
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Hurley’s Marketplace
04.2003 - 09.2003
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
John Gray High School
Walkers Rd, George Town 06.2002
High School Diploma -
George Hicks High School
Walkers Rd, George Town 06.1999
Skills
- Retail Merchandising
- Customer Service
- Display Setup
- Safe Food Handling
- Price Checking
- Food Preparation
- Stock Rotation
- Cleanliness and Sanitation
- Performance Improvement
- Pricing and Shelf Labeling
- Display Maintenance
- Positive Attitude
- Flexible Schedule
- Strong Work Ethic
- Packaging and Labeling
- Shelf stocking
- Reliability
- Adaptability
- Product pricing
- Multitasking capabilities
- Customer service excellence
- Punctuality
- Flexible Hours
- Customer Assistance
- Cleaning procedures
Timeline
Produce Clerk/ Store Clerk
Hurley’s Marketplace
02.2010 - Current
Sales Clerk
No.3 Shoe Shop
12.2007 - 06.2008
Cashier
Hurley’s Marketplace
04.2003 - 09.2003
High School Diploma -
John Gray High School
High School Diploma -
George Hicks High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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