Shelby Gaskin
Louisville
Summary
With a proven track record at Keller Williams Louisville, I excel in leveraging local market expertise and real estate marketing to enhance client satisfaction and drive sales. Skilled in property valuation and fostering strong relationships, my approach has consistently resulted in successful transactions and an expanded referral network.
Professional real estate agent with proven track record in client relationship management, property negotiation, and market analysis. Strong focus on team collaboration and achieving results, adapting flexibly to meet changing needs. Skilled in property valuation, contract preparation, and closing deals, with keen understanding of market trends and client needs. Reliable, adaptable, and results-driven, bringing high standard of professionalism and integrity to every transaction.
Overview
11
11
years of professional experience
Work History
Licensed Real Estate Agent
Keller Williams Louisville
08.2024 - Current
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Implemented effective time management strategies to balance multiple transactions concurrently, resulting in increased productivity and client satisfaction.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
Licensed Real Estate Agent
RE/MAX Premier Properties
10.2023 - 08.2024
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
- Expanded referral network by delivering exceptional results for clients and fostering strong relationships with industry partners.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
- Collaborated with mortgage professionals to ensure a smooth financing process for clients, resulting in successful transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Senior Administrative Assistant
UPS Supply Chain & Logistics
09.2021 - 03.2024
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Managed electronic records database and handled all file requests.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
- Coached new employees on administrative procedures, company policies, and performance standards.
Recruiter/Onboarding Specialist
Masterbrand Cabinets
02.2019 - 08.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Manufacturing Production Specialist
Dynacraft
07.2014 - 02.2019
- Managed production line tasks to ensure smooth operation and timely order fulfillment.
- Improved efficiency by coordinating with team members to streamline production processes.
- Conducted quality checks to maintain high standards in product output.
- Reduced downtime by quickly identifying and resolving production issues.
- Collaborated with maintenance team to perform routine equipment checks and repairs.
- Trained new hires on production protocols to maintain quality and safety.
- Increased production accuracy by regularly updating and maintaining equipment logs.
- Assisted in inventory management to ensure adequate supply of materials for production.
- Facilitated troubleshooting of production machinery to minimize disruptions.
- Supported production goals by maintaining a clean and organized work environment.
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Delivered quality products with effective use of control procedures and good inspection skills.
Education
Real Estate License - Real Estate Sales Associate
CE Shop
Louisville, KY10-2023
GED -
Jackson County Education Center
Seymour, IN08-2009
Skills
- Social media promotion
- Real estate marketing
- Local market expertise
- Real estate software
- Lease agreements
- Property valuation
- Seller representation
- Property inspections
- First-time homebuyers
- Fair housing regulations
- Buyer representation
- Open house hosting
- Comparative market analysis
- Referral networking
Timeline
Licensed Real Estate Agent
Keller Williams Louisville
08.2024 - Current
Licensed Real Estate Agent
RE/MAX Premier Properties
10.2023 - 08.2024
Senior Administrative Assistant
UPS Supply Chain & Logistics
09.2021 - 03.2024
Recruiter/Onboarding Specialist
Masterbrand Cabinets
02.2019 - 08.2021
Manufacturing Production Specialist
Dynacraft
07.2014 - 02.2019
Real Estate License - Real Estate Sales Associate
CE Shop
GED -
Jackson County Education Center
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