Sheree Lawrence
Louisville
Summary
Dynamic manager with a proven track record at ARAMARK, specializing in team leadership and customer service. Enhanced operational efficiency through strategic planning and effective conflict resolution, fostering a culture of engagement and continuous improvement. Successfully developed high-performing teams while managing budgets to optimize financial performance and drive growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager
ARAMARK, Higher Education
08.2004 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Jeffersontown High School
6000 Old Six Mile Ln.05-1997
High School Diploma -
Jeffersontown High School
6000 Old Six Mile Ln.05-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- CM - Certified Manager Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
English
Full Professional
Timeline
Manager
ARAMARK, Higher Education
08.2004 - 04.2025
High School Diploma -
Jeffersontown High School
High School Diploma -
Jeffersontown High School
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