Shevanese Williams
St. Elizabeth,Jamaica
Summary
Dedicated employee focused on organizational growth and efficiency. Experienced cashier adept at managing front-of-store operations in high-pressure environments. Strong communication and organizational skills enhance customer service and sales performance. Seeking a role with greater responsibility to leverage service and sales strengths..
Overview
6
6
years of professional experience
Work history
Cashier
Shoppers Fair
Junction, St.Elizabeth, Jamaica
2021.08 - 2023.11
- Packaged customer items carefully, ensuing merchandise safety.
- Managed queue effectively during peak hours for seamless checkout process.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Assisted customers with enquiries to enhance their shopping experience.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled high volumes of transactions during holiday seasons efficiently.
- Processed payments swiftly for improved customer experience.
- Maintained clean and organised workspace to ensure efficient service.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Housekeeping attendant
Villa Juanita
Montego Bay, St. James, Jamaica
2020.11 - 2021.03
- Complied with hotel policies diligently, promoting professionalism at work place.
- Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
- Removed stains from various surfaces, enhancing overall aesthetics.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Delivered superior service by responding promptly to guest requests.
- Ensured spotless bathrooms for better hygiene standards.
- Maintained pristine room conditions by thorough cleaning and sanitation.
- Promoted a clean environment with daily vacuuming of all rooms.
- Restocked essential supplies timely to avoid guest inconvenience.
Room attendant
Sandals Resorts
Montego Bay, St. James, Jamaica
2019.12 - 2020.11
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
- Assisted with laundry operations to maintain fresh linen supply.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Restocked amenities promptly, ensuring availability at all times.
Store clerk
Rio Resorts
Montego Bay, St. James, Jamaica
2018.02 - 2019.05
- Handled customer complaints professionally, ensured prompt resolution.
- Communicated effectively with customers, enhanced their shopping experience.
- Ensured customer satisfaction by providing excellent service.
- Organised products on shelves neatly for easy accessibility and increased sales potential.
- Conducted regular inventory checks, ensured accurate stock levels.
- Demonstrated products appropriately to drive sales growth.
- Assisted customers with product queries to improve in-store experience.
- Provided product information to influence purchasing decisions.
- Supported team members during busy periods, improved overall work efficiency.
Education
Certificate of Higher Education - Hospitality and Villa Management Level 1&2
Royal College, May Pen, Clarendon
Jamaica /2017 - /2018
Certificate of Higher Education -
Central High School
Jamaica /2011 - /2016
Skills
- Digital cash register operation
- Retail awareness
- Bagging proficiency
- Scanning items
- Item bagging
Languages
English
Advanced
Timeline
Cashier
Shoppers Fair
2021.08 - 2023.11
Housekeeping attendant
Villa Juanita
2020.11 - 2021.03
Room attendant
Sandals Resorts
2019.12 - 2020.11
Store clerk
Rio Resorts
2018.02 - 2019.05
Certificate of Higher Education - Hospitality and Villa Management Level 1&2
Royal College, May Pen, Clarendon
/2017 - /2018
Certificate of Higher Education -
Central High School
/2011 - /2016