SHIBHOAN JACKSON
East End
Summary
To obtain a position within an organization where I can use my exceptional personal skills and provide the maximum customer satisfaction.
Overview
17
17
years of professional experience
Work History
Customer Service Cashier
Black beards store's
Grand Cayman
05.2025 - 10.2026
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Processed customer purchases at checkout using Black beards store's cash register.
- Handled cash, card, and change transactions with accuracy.
- Greeted customers and answered questions about store items and pricing.
Supervisor
NICE PROJECT
12.2024 - 01.2025
- Project Oversight: Led cleanup projects from initiation to completion, ensuring execution aligned with project plans.
- Compliance: Verified adherence of cleanup activities to health, safety, and environmental regulations.
- Reporting: Recorded project progress, expenses, and incidents, providing regular updates to management.
Guest Services
Hew's Janitorial Services
04.2015 - 06.2015
- Client Interaction: Greeted and assisted clients, addressing inquiries and providing detailed information about services.
- Client Interaction: Greet and assist clients, responding to inquiries and providing information about services offered.
- Collaborated with janitorial staff to ensure efficient service delivery.: Collaborate with janitorial staff to ensure timely and efficient service delivery.
- Managed service schedules to accommodate all client requests effectively.: Manage and coordinate service schedules, ensuring all client requests are met.
Housekeeper
Ocean Frontiers
01.2010 - 05.2013
- Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
- Monitor and maintain brand consistency across all marketing channels and materials.
- Cleaned oceanfront guest rooms using approved Ocean Frontiers sanitation standards
- Changed linens and stocked amenities in guest suites and common areas
- Vacuumed carpets, mopped floors, and dusted surfaces throughout property spaces
John McLean Jr.
Craft Market
02.2023
Housekeeper
Morritt's Tortuga Club & Resort
01.2020
- Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
- Monitor and maintain brand consistency across all marketing channels and materials.
Education
Certificate - Microsoft Office Word
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDS
English, Accounting, Science, Social Studies, Math
JOHN GRAY HIGH SCHOOL
Skills
- Organized and detail-oriented worker
- Ability to prioritize and delegate multiple tasks
- Strong work ethic
- Attention to detail
- Ability to work independently
- Excellent team player
- Time management
- Works well under pressure
- Hardworking and dependable
LANGUAGES
English (Fluent)
Timeline
Customer Service Cashier
Black beards store's
05.2025 - 10.2026
Supervisor
NICE PROJECT
12.2024 - 01.2025
John McLean Jr.
Craft Market
02.2023
Housekeeper
Morritt's Tortuga Club & Resort
01.2020
Guest Services
Hew's Janitorial Services
04.2015 - 06.2015
Housekeeper
Ocean Frontiers
01.2010 - 05.2013
Certificate - Microsoft Office Word
UNIVERSITY COLLEGE OF THE CAYMAN ISLANDS
English, Accounting, Science, Social Studies, Math
JOHN GRAY HIGH SCHOOL