Sidney Dishman
Mount Sterling
Summary
Experienced in efficiently managing customer interactions and promptly resolving issues. Leveraging strong communication skills and empathy to cultivate lasting relationships with customers. Proven ability to maintain high levels of customer satisfaction and foster loyalty, ensuring a positive customer experience.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Concentrix
02.2025 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Personal Shopper
Walmart
11.2023 - 01.2025
- Fulfilled online shopping orders by selecting items and bringing them to customers.
Customer Service Representative
Helpware
03.2023 - 10.2023
- Handled inbound calls to provide assistance.
- Successfully addressed and solved caller problems.
Sales Development Representative
CIENCE
12.2019 - 03.2023
- Generated cold calls to coordinate sessions with potential clients.
Education
Graduated -
Oneida High School
Oneida, TN05.2017
Skills
- Microsoft Word
- Customer Service
- Cash Handling
- Computer Skills
- Cold Calling
- B2B Sales
- IOS
- Microsoft Windows
- CRM Software
- Time management
- Attention to detail
- Salesloft
- Communication skills
Timeline
Customer Service Representative
Concentrix
02.2025 - Current
Personal Shopper
Walmart
11.2023 - 01.2025
Customer Service Representative
Helpware
03.2023 - 10.2023
Sales Development Representative
CIENCE
12.2019 - 03.2023
Graduated -
Oneida High School
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