Sidney Faulkner
Lexington
Summary
Driven service assistant with expertise in multitasking and attention to detail. Proven track record in enhancing customer experience and maintaining high standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Service Assistant
Carson’s
Lexington, KY
04.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
Server/Bartender
El Mariachi Mexican Restaurant & Cantina
Lexington, KY
02.2021 - 02.2024
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new servers on menu offerings, service standards, and restaurant protocols.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Host
El Mariachi Mexican Restaurant & Cantina
Lexington, KY
08.2020 - 02.2021
- Greeted guests warmly and facilitated smooth seating arrangements to enhance dining experience.
- Managed reservation system efficiently, optimizing table turnover and minimizing wait times.
- Assisted with menu inquiries, providing detailed information to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely service and accurate order delivery.
Education
High School Diploma -
Frederick Douglass
Lexington, KYSkills
- Efficient multitasking
- Basic mixology
- Fast-paced environment
- Garnish preparation
- Bartender support
- Dishwashing and sanitization
- Bar organization
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Customer service
Timeline
Service Assistant
Carson’s
04.2024 - Current
Server/Bartender
El Mariachi Mexican Restaurant & Cantina
02.2021 - 02.2024
Host
El Mariachi Mexican Restaurant & Cantina
08.2020 - 02.2021
High School Diploma -
Frederick Douglass