Sierra Hager

Bardstown

Summary

Dedicated and customer service-oriented Medical Assistant with a strong background in both clinical and administrative healthcare operations. Skilled in patient care, medical procedures, and electronic health records management, with a commitment to delivering compassionate and efficient service. Adept at assisting physicians, handling medical documentation, and ensuring a positive patient experience. Passionate about providing high-quality support in fast-paced medical environments while maintaining professionalism and confidentiality.

Overview

years of professional experience

Certification

Work History

Warehouse Associate

Amazon

07.2022 - Current

Received and processed incoming shipments, verifying accuracy of items against purchase orders
Maintained accurate inventory records through manual and computerized systems
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications
Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors
Communicated effectively with team members on matters related to work assignments

Education

Medical Assistant -

Ball State University

Muncie, IN

02.2025

High School Diploma -

Bullitt East High School

Mount Washington, KY

05.2017

Skills

Product verification
Empathy and active listening
Multi-tasking in a Fast-Paced Environment
HIPAA Compliance
Patient advocacy and Support
Freight Labeling
Complex Problem-Solving

Electronic Health Records (EHR) Management
Patient Assessment and Care
Product Knowledge
High-energy attitude
Customer Service
Conflict Mediation

Certification

Certified Clinical Medical Assistant (CCMA)

Expected May 2025

Ball State University

Timeline