Skylar Hall
Ashland
Summary
Driven professional with experience in retail management at Family Dollar. Proven track record in enhancing customer satisfaction and optimizing inventory control. Skilled in sales strategies and new hire training, consistently delivering superior service and fostering strong customer relations. Adept at utilizing Microsoft Office Suite for efficient order management.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Family Dollar
06.2024 - 03.2025
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Department Lead
Hobby Lobby
03.2023 - 02.2024
- Monitored customers to evaluate loss prevention risks, performance and customer service.
- Communicated with managers of other departments to maintain transparency.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw efficient inventory stocking and supply rotation.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Line Cook
Longhorn Steakhouse
09.2022 - 12.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Line Cook
Outback Steak House
08.2021 - 09.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Team Member
Penn Station East Coast Subs
08.2020 - 08.2021
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2022
Skills
- Stock management
- Sales strategies
- Customer relations
- Microsoft Office Suite
- Verbal and written communication
- Order management
- Store opening and closing
- Inventory control
- Pricing and markdowns
- Time management
- Customer service
- New hire training
Timeline
Assistant Store Manager
Family Dollar
06.2024 - 03.2025
Department Lead
Hobby Lobby
03.2023 - 02.2024
Line Cook
Longhorn Steakhouse
09.2022 - 12.2022
Line Cook
Outback Steak House
08.2021 - 09.2022
Team Member
Penn Station East Coast Subs
08.2020 - 08.2021
High School Diploma -
Penn Foster Career School
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