Skylar Hovious
Louisville
Summary
Developed strong organizational and communication skills within healthcare environment, ensuring seamless appointment scheduling and patient coordination. Known for attention to detail and ability to manage multiple tasks simultaneously. Seeking to transition into new field where these skills can drive efficiency and improve operational processes.
Overview
3
3
years of professional experience
Work History
PCA
Wesley Manor Retirement Community
Louisville, KY
09.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and organization of resident living spaces.
- Collaborated with healthcare team to develop personalized care plans.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Receptionist
Norton Healthcare
Shepherdsville, KY
12.2024 - 09.2025
- Managed front desk operations, greeting patients and ensuring a welcoming environment.
- Scheduled appointments and coordinated patient flow to optimize clinic efficiency.
- Maintained accurate patient records while adhering to confidentiality protocols.
- Assisted in processing insurance information and verifying eligibility for services.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Scheduler
Norton Healthcare
Louisville, KY
06.2023 - 12.2024
- Coordinated scheduling for patient appointments to optimize provider availability.
- Managed daily schedules using electronic health record systems to streamline workflow.
- Communicated effectively with clinical staff to resolve scheduling conflicts promptly.
- Assisted in implementing scheduling policies to enhance operational efficiency.
- Monitored appointment cancellations and rescheduled patients proactively to maintain continuity of care.
- Coordinated with health insurance companies to get prior authorizations for care
Education
High School Diploma -
Bullitt Central High School
Shepherdsville, KY05.2023
Skills
- Obtaining authorizations
- Insurance verification
- Data entry proficiency
- Teamwork and collaboration
Timeline
PCA
Wesley Manor Retirement Community
09.2025 - Current
Receptionist
Norton Healthcare
12.2024 - 09.2025
Scheduler
Norton Healthcare
06.2023 - 12.2024
High School Diploma -
Bullitt Central High School