Somo Ibrahim
Louisville
Summary
Effective at completing projects and tasks on schedule. Consistently following through with all instructions. I work well in team setting to complete all job related duties, maintain safe working conditions, and give good customer service.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Package Handler
UPS
Louisville
04.2024 - Current
- Collaborated with team members to improve workflow and increase productivity.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Maintained clean and organized work area, adhering to safety standards.
Stocker
Walmart
Louisville
01.2022 - 06.2024
- Provided customer service by answering questions about product location, price and availability.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Greeted customers and retrieved requested products to drive satisfaction.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Cashier
Save A Lot
Louisville
01.2020 - 01.2022
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Science -
Jefferson Community And Technical College
Louisville, KY 08.2023 - 07.2025
Skills
- Effective communication
- Physical stamina
- Team collaboration
- Safety regulations
- Customer service
- Time management
Timeline
Package Handler
UPS
04.2024 - Current
Associate of Science -
Jefferson Community And Technical College
08.2023 - 07.2025
Stocker
Walmart
01.2022 - 06.2024
Cashier
Save A Lot
01.2020 - 01.2022