Sophia Alpiger
Louisville
Summary
Dynamic professional with experience at H & R Block Tax Services, excelling in multi-line telephone operation and appointment scheduling. Proven ability to enhance visitor experiences through effective communication and organization. Skilled in greeting clients and maintaining a welcoming environment, ensuring safety and well-being in child care settings.
Overview
1
1
year of professional experience
Work History
Receptionist
H & R Block Tax Services
12.2024 - 04.2025
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Maintained a clean and organized reception area to enhance visitor experience.
- Answered multi-line phone system, routing calls efficiently to ensure prompt communication.
- Scheduled appointments and coordinated meeting logistics for staff and clients.
Child Care Helper
Morgan McElwain
05.2024 - 08.2024
- Assisted in daily care routines, ensuring children's safety and well-being.
- Maintained cleanliness and organization of play areas and activity supplies.
- Engaged with children through interactive play, promoting social skills development.
Education
Academy For Individual Excellence
Louisville, KY05-2024
Skills
- Telephone skills
- Scheduling appointments
- Greeting and seating clients
- Multi-line telephone operation
- Phone etiquette
- Payment processing
- Child care
- Prepare activities for children
- Help with caring for my Special Needs sister
Timeline
Receptionist
H & R Block Tax Services
12.2024 - 04.2025
Child Care Helper
Morgan McElwain
05.2024 - 08.2024
Academy For Individual Excellence
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