Sophie Bowman
Corbin
Summary
Proven Administrative Assistant with a track record of enhancing customer satisfaction and streamlining office operations at Interstate Auction Realty. Skilled in data entry and customer service, demonstrated by efficiently managing communications and improving service desk performance. Achieved high accuracy in financial transactions, showcasing both technical proficiency and exceptional interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Interstate Auction Realty
02.2022 - Current
- Managed phone and email correspondence.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Customer Service Desk Associate
Walmart
02.2021 - 02.2022
- Trained new personnel regarding company operations, policies and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Improved overall service desk performance by regularly reviewing calls and providing constructive feedback to colleagues.
- Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
Cashier
Sav-A-Lot Grocery Store
06.2019 - 08.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Whitley County High School
Williamsburg, KY05-2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Interstate Auction Realty
02.2022 - Current
Customer Service Desk Associate
Walmart
02.2021 - 02.2022
Cashier
Sav-A-Lot Grocery Store
06.2019 - 08.2020
High School Diploma -
Whitley County High School
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