Sophie Sharp
Louisville
Summary
Dynamic leader with strong organizational and leadership abilities developed at Southeast Christian Church and within the hospitality industry. Demonstrated success in enhancing guest satisfaction through effective written and oral communication and precise financial management. Proficient in Microsoft Office Suite, CPR certified, with a proven ability to cultivate meaningful relationships that drive team success. Aiming to leverage these skills to foster operational excellence and community engagement in future roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
B.C. Roosters
Louisville
10.2022 - Current
- Leveraged time management techniques to enhance guest satisfaction.
- Utilized strong communication and organizational skills to maintain a seamless workflow.
- Collaborated with team members to deliver top-notch guest service.
Host, To-Go, Expo, Server
Aspen Creek Bar And Grill
Louisville
01.2020 - 10.2022
- Provided exceptional support to guests, ensuring a positive experience.
- Coordinated with Front-of-House members to optimize table arrangements.
- Coordinated with kitchen and serving staff to manage dining details.
- Answered phones promptly to record and confirm reservations.
- Leveraged time management techniques to enhance guest satisfaction.
- Utilized strong communication and organizational skills to maintain a seamless workflow.
- Collaborated with team members to deliver top-notch guest service.
Middle School Small Group Leader
Southeast Christian Church
Louisville
08.2019 - 09.2021
- Collaborated with leadership to build meaningful, intentional relationships with peers and children.
- Demonstrated exceptional organizational and leadership skills as a group leader.
- Applied creativity and critical thinking to develop engaging lesson plans.
- Engaged in community service initiatives to address local needs.
Team Leader
Baskin Robins
Louisville
08.2019 - 09.2020
- Oversaw fellow employees on the same shift, and ensured seamless operations.
- Resolves customer complaints through strategic problem analysis and solutions.
- Managed daily store operations, including opening and closing procedures.
- Ensured outstanding customer satisfaction.
Education
BBA - Business Administration
University of Louisville
Louisville, KY02-2025
Radiography -
Jefferson Community And Technical College
Louisville, KY01-2024
Skills
- Excel
- PowerPoint
- Microsoft Word
- CPR certified
- Financial Management
- Effective Written Communication
Certification
- CPR certified
Languages
Latin
Limited
Timeline
Server
B.C. Roosters
10.2022 - Current
Host, To-Go, Expo, Server
Aspen Creek Bar And Grill
01.2020 - 10.2022
Middle School Small Group Leader
Southeast Christian Church
08.2019 - 09.2021
Team Leader
Baskin Robins
08.2019 - 09.2020
BBA - Business Administration
University of Louisville
Radiography -
Jefferson Community And Technical College
Similar Profiles
Jince MathewJince Mathew
FOOD SERVICE SUPERVISOR at Subway Restaurant, Armstrong, B.C, CanadaFOOD SERVICE SUPERVISOR at Subway Restaurant, Armstrong, B.C, Canada
Michael YoungMichael Young
Associate Minister at Macedonia B.C.Associate Minister at Macedonia B.C.
Matthew CancienneMatthew Cancienne
Medicaid Case Analyst at B.C. ForwardMedicaid Case Analyst at B.C. Forward