Stacey Chandler
Richmond
Summary
Results-driven professional with experience in hospitality, retail, and administrative support. Proven ability to lead teams, increase sales, manage high-volume transactions, and maintain organized operations. Recognized for strong customer service, accuracy, and efficiency in fast-paced environments.
Overview
24
24
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Cocktail Server
King Kelly Inc
Lexington
03.2024 - Current
- Served 50+ guests in a fast-paced nightlife setting.
- Generated $1,000–$3,000 in beverage sales per shift.
- Increased sales through upselling, boosting average guest check totals by 10–15%.
- Managed cash and card transactions with consistent accuracy.
- Built strong guest relationships resulting in repeat clientele.
- Managed multiple orders while maintaining attention to detail.
Seasonal Worker
Kohl's
Richmond
11.2025 - 01.2026
- Assisted 60+ customers per shift in a high-volume retail environment.
- Maintained cleanliness and organization of sales floor and fitting rooms.
- Operated cash register efficiently during peak hours.
- Managed 30+ Amazon return transactions per shift.
- Unloaded and stocked 1,000+ units of freight weekly.
- Executed price changes across multiple departments to maintain pricing accuracy.
- Promoted rewards programs, contributing to increased customer sign-ups.
Bar Manager
Saul Good Restuarant & Pub
Lexington
01.2023 - 03.2024
- Managed bar operations, ensuring smooth service and customer satisfaction.
- Trained and supervised bar staff on drink preparation and customer service.
- Supervised and trained a team of 5-12 front-of-house staff members.
- Opened and closed restaurant operations handling daily revenue of $3,500+ per shift.
- Handled and reconciled cash and credit transactions totaling $10,000+ weekly.
- Prepared end-of-shift financial reports with 100% accuracy.
- Developed staff schedules, reducing overtime costs and improving shift coverage.
Lead Bartender
Lexington Golf & Travel
Lexington
12.2014 - 10.2023
- Managed daily bar operations.
- Trained and mentored junior bartenders in cocktail preparation and customer satisfaction.
- Established strong relationships with guests to foster a welcoming atmosphere at the bar.
- Oversaw cash handling procedures and ensured accurate transaction processing.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Administration Assistant
C&C Deliveries
Ypsilanti
01.2002 - 12.2014
- Managed daily office operations to ensure smooth workflow.
- Scheduled and coordinated weekly deliveries and appointments.
- Assisted in preparing and processing documentation for deliveries.
- Managed 25+ daily phone calls and email inquiries.
- Created and formatted professional documents using Microsoft Office.
- Assisted with bookkeeping and expense reporting to ensure financial accuracy.
Education
Ypsilanti High School
Ypsilanti, MISkills
- Upselling techniques
- Cash handling
- Cocktail preparation
- Leadership
- Proficient in POS & Zebra
- Microsoft office suite
- Sales
- Organization
- Customer service
- Problem solving
- Attention to detail
- Conflict resolution
- ABC standards
- Reliability and punctuality
Certification
- STAR Certified
Timeline
Seasonal Worker
Kohl's
11.2025 - 01.2026
Cocktail Server
King Kelly Inc
03.2024 - Current
Bar Manager
Saul Good Restuarant & Pub
01.2023 - 03.2024
Lead Bartender
Lexington Golf & Travel
12.2014 - 10.2023
Administration Assistant
C&C Deliveries
01.2002 - 12.2014
Ypsilanti High School