Stacy French
Bowling Green
Summary
Talented Drafter with solid computer-aided design skills and familiarity with multiple industries. Generated accurate representations of buildings, systems and components to meet client parameters. High-level technical skills and attention to detail enabled impressive results.
Overview
30
30
years of professional experience
Work History
Transportation Specialist
Bowling Green Independent School District
08.2017 - Current
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Parked vehicles at loading areas so passengers could board.
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
- Read maps to plan routes and reported delays or accidents.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Adjunct Professor
Southcentral Kentucky Community & Technical Colleg
08.2015 - 05.2017
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Developed curriculum standards, lesson plans and syllabi.
- Used exams, quizzes and assignments to assess student comprehension.
- Taught diverse student population by employing various learning styles and abilities.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
IT Consultant
Insight Global
01.2016 - 03.2016
- Created service level agreement for IT operational functions and help desk operations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Instructed proposal team in use of computer software graphical elements, page design and aesthetic standards.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
- Implemented and maintained technology and software budget.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
Technical Support Specialist
Commonwealth Health Corporation Contract Work Via
01.2015 - 03.2015
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
PC Traveling Technician
Kindred Healthcare Contract Work Via New Age Techn
10.2013 - 02.2014
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Researched and implemented new technologies and equipment.
- Liaised with internal departments to optimize productivity and efficiency.
- Installed thin clients w/ProTouch and end-user PCs in kindred hospitals, rehab centers, hospice, and home care locations throughout the United States.
- Installed and configured high-end programs that communicate patient information between ventilator and Pro-Touch applications.
- Strong discipline with all patient information, strict detail to infection control procedures, nurse management instructions, and staff communications with regard to patient room entry.
- Configured Desktops, Laptops, Printers, Thin Clients, and Handheld computers.
- Used technical skills to troubleshoot hardware and software issues for employees and traveling technicians of Kindred Healthcare, Inc.
- Helped maintain a database used for cataloging an inventory of all equipment configured and used at over 600 Kindred facilities across the nation.
Engineering Technician
R.R. Donnelley
03.2005 - 07.2005
- Performed work according to project schedules and high quality standards.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Conducted research and gathered data on engineering components and systems.
Mechanical Drafter
Stewart Richey Construction
11.2003 - 02.2005
- Incorporated text comments and instructions to finalize drawings and guide installers or production staff.
- Worked with CAD systems and software to turn designs into workable specifications, drawings and equipment details.
- Sketched outline designs and used CAD programs to create detailed design and specifications.
- Developed CAD drawings to support prototype designs.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
CADD Technician
Nash, Lipsey, Burch
05.2000 - 06.2000
- Supported project team in design process to update details of each project.
- Reviewed specifications to generate complex details of individual system components.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
CADD Technician
Gresham, Smith & Partners
02.2000 - 05.2000
- Supported project team in design process to update details of each project.
- Reviewed specifications to generate complex details of individual system components.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Modified designs to correct operating deficiencies and reduce production problems.
CADD Technician
Shenandoah Manufacturing
06.1999 - 10.1999
- Generated accurate technical drawings for various projects.
- Drafted and revised CAD drawings to meet client specifications.
- Produced sketches and diagrams to illustrate design concepts.
- Worked closely with designers and contractors to confirm accuracy of drawings.
CADD Drafter
McDavid Engineering
04.1999 - 06.1999
- Reviewed specifications to generate complex details of individual system components.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Used computer-aided design software to prepare project blueprints.
- Created, printed, and modified drawings in AutoCAD and Revit.
CADD Operator
Kaiser-Taulbee Engineering
09.1998 - 01.1999
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Used computer-aided design software to prepare blueprints and schematics.
Drafting Technician
Detrex Corporation
02.1998 - 03.1998
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Modified designs to correct operating deficiencies and reduce production problems.
- Used computer-aided design software to prepare blueprints and schematics.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
Drafting Technician
Ingersoll-Rand/Zimmerman Material Handling Systems
10.1997 - 02.1998
- Modified designs to correct operating deficiencies and reduce production problems.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Utilized AutoCAD and other software to create detailed drawings.
Drafting Technician
Tsubaki Conveyor of America, Inc.
04.1996 - 07.1996
- Produced sketches and diagrams to illustrate design concepts.
- Generated accurate technical drawings for various projects.
- Drafted and revised CAD drawings to meet client specifications.
- Worked closely with designers and contractors to confirm accuracy of drawings.
Drafting Technician
Corning Incorporated
11.1995 - 02.1996
- Utilized AutoCAD and other software to create detailed drawings.
- Interpreted drawing markups and implemented drawing revisions provided by engineers.
- Created diagrams to illustrate system functionality.
- Developed and revised diagrams to accurately reflect design changes.
AutoCAD Operator
DAVID C. BANKS, Architects & Assoc.
05.1995 - 10.1995
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Created CAD models and drawings for Architectural designs.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
Carpenter
MIKE HALL'S Construction Co.
01.1995 - 05.1995
- Planned and executed work with proper tools and materials to maximize productivity.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned projects by identifying necessary equipment, tools, and required assistance.
Education
Master of Science - Instructional Design
Western Kentucky University
Bowling Green, KY12-2021
Master of Science - Technology Education
Western Kentucky University
Bowling Green, KY12-2019
Bachelor of Science - Computer Information Technology
Western Kentucky University
Bowling Green, KY05-2011
Associate of Applied Science - Computer Networking
Hazard Community And Technical College
Hazard, KY12-2009
Associate of Arts - English
Hazard Community And Technical College
Hazard, KY12-2009
Associate of Science - Mathematics
Hazard Community And Technical College
Hazard, KY12-2009
Associate of Applied Science - Computer Aided Design Drafting
Sullivan College of Technology And Design
Louisville, KY06-1992
Skills
- Documentation skills
- Logistics management
- Dispatch operations
- Coordinating schedules
- Customer experience management
- Remote desktop services and support
- Hardware upgrades
- Application installations
- Scaling guidelines
- Electrical schematics
- Technical acumen
- Computer-aided design
Timeline
Transportation Specialist
Bowling Green Independent School District
08.2017 - Current
IT Consultant
Insight Global
01.2016 - 03.2016
Adjunct Professor
Southcentral Kentucky Community & Technical Colleg
08.2015 - 05.2017
Technical Support Specialist
Commonwealth Health Corporation Contract Work Via
01.2015 - 03.2015
PC Traveling Technician
Kindred Healthcare Contract Work Via New Age Techn
10.2013 - 02.2014
Engineering Technician
R.R. Donnelley
03.2005 - 07.2005
Mechanical Drafter
Stewart Richey Construction
11.2003 - 02.2005
CADD Technician
Nash, Lipsey, Burch
05.2000 - 06.2000
CADD Technician
Gresham, Smith & Partners
02.2000 - 05.2000
CADD Technician
Shenandoah Manufacturing
06.1999 - 10.1999
CADD Drafter
McDavid Engineering
04.1999 - 06.1999
CADD Operator
Kaiser-Taulbee Engineering
09.1998 - 01.1999
Drafting Technician
Detrex Corporation
02.1998 - 03.1998
Drafting Technician
Ingersoll-Rand/Zimmerman Material Handling Systems
10.1997 - 02.1998
Drafting Technician
Tsubaki Conveyor of America, Inc.
04.1996 - 07.1996
Drafting Technician
Corning Incorporated
11.1995 - 02.1996
AutoCAD Operator
DAVID C. BANKS, Architects & Assoc.
05.1995 - 10.1995
Carpenter
MIKE HALL'S Construction Co.
01.1995 - 05.1995
Master of Science - Instructional Design
Western Kentucky University
Master of Science - Technology Education
Western Kentucky University
Bachelor of Science - Computer Information Technology
Western Kentucky University
Associate of Applied Science - Computer Networking
Hazard Community And Technical College
Associate of Arts - English
Hazard Community And Technical College
Associate of Science - Mathematics
Hazard Community And Technical College
Associate of Applied Science - Computer Aided Design Drafting
Sullivan College of Technology And Design
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