Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Cruz

Lexington

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in workflow management and team collaboration. Proven ability to enhance efficiency and meet production goals while leading associates. Strong problem-solving skills complemented by effective communication, ensuring high standards of quality and safety in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Process Assistant

Amazon
09.2021 - Current
  • Collaborated with team members to optimize workflow,improve efficiency, and meet production goals.
  • Assigning and tracking labor hours of 80+ associates daily ensuring optimal staffing levels in each role.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality.
  • Adapt to changing situations and be able to establish priorities.
  • Overseeing pick orders ensuring we meet on-time dispatch goal to ensure customers deliveries.
  • Monitored and reported on process performance to verify compliance with established standards.

Warehouse Associate

Amazon
10.2018 - 09.2021
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including problem solve, sorting, unloading, or picking duties.
  • Assisted with Learning being Training Ambassador helping new employees learn safe practices and warehouse procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

ClickList Clerk

Kroger
07.2018 - 10.2018
  • Responsible for cashiering,staging,sorting and handling groceries.
  • Assisted customers with online order selections and substitutions to enhance shopping experience.
  • Maintained cleanliness and organization in work area, adhering to safety and sanitation standards.
  • Resolved any possible customer service issues in person and by phone.

Education

Bryan Station
Lexington, KY

Skills

  • Workflow management
  • Multitasking
  • Assignment delegation
  • Management support
  • Communication
  • Problem-solving
  • Adaptability
  • Leadership

Languages

Spanish
English

Timeline

Process Assistant

Amazon
09.2021 - Current

Warehouse Associate

Amazon
10.2018 - 09.2021

ClickList Clerk

Kroger
07.2018 - 10.2018

Bryan Station

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Stephanie Cruz