Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Stephanie Ernst

Crestwood,KY

Summary

Dedicated school administrator with demonstrated strengths in multitasking and problem-solving. Excellent verbal and written communicator with a strong background in cultivating positive relationships with patience and empathy. Willing to take on any task to support staff and help an institute flourish.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Human Resource Personnel Clerk

Jefferson County Public Schools
10.2024 - Current
  • Work in Munis software to release current employees off 90-day probation to become full-time employees.
  • Receives, classifies, and routes incoming emails.
  • Answer human resources inquiries over the phone and through emails
  • Utilize Applitrack, a hiring system, to post classified and certified positions on JCPS's official website.
  • Makes accurate job offers and schedules contract signings in collaboration with Human Resource departments.
  • Follow HR procedures and model JCPS leadership by primarily focusing on collaborating within HR departments to help sharpen the district's overall focus.

District Manager

Adp- Automated Data Processing
03.2019 - 08.2020
  • Identified new business opportunities and managed district sales activities to achieve revenue targets through prospecting, cold calling, and marketing strategies.
  • Utilizing customer relationship management tools in Salesforce to obtain confidential feedback and trends.
  • Handled contract negotiations on behalf of ADP’s policies by working with designated banks and clientele.
  • Maintained continuous growth by persuading potential customers to purchase ADP’s HR and Payroll software by demoing product/service samples.

Assistant Registrar

Sullivan University
08.2014 - 06.2018
  • Assisted with coordinating and setting appointments and schedules for the Registrar’s office for the upcoming quarter.
  • Managed high-volume calls and directed the calls to the appropriate staff member in an efficient manner.
  • Coordinated with the Financial Planning and Admissions department in preparation for upcoming events including Commencement.
  • Developed professional relationships with staff members through consistent communication and collaboration on Microsoft 365.
  • Proficient in administering to students by utilizing technical software programs and office equipment.
  • Upheld compliance with federal and state statutes for University policies and procedures.

Education

Bachelor of Science - Business Administration

Sullivan University
Louisville, KY
06-2017

Skills

    Conflict Resolution

    Relationship Building

    Time Management

    Effective Communication

    Child Development

    Patience and Empathy

    Instructional

    Multitasking

    Interpersonal Skills

    Diversity and Inclusion

Certification

Child and Sexual Abuse Awareness Training, Ministry Safe - 08/2024

Conflict Management, Sullivan University - 03/2016-03/2017

Project Management, IAP Career College - 12/2023-02/2024

Accomplishments

    100% Club

    Cum Laude

    Summa Cum Laude

Timeline

Human Resource Personnel Clerk

Jefferson County Public Schools
10.2024 - Current

District Manager

Adp- Automated Data Processing
03.2019 - 08.2020

Assistant Registrar

Sullivan University
08.2014 - 06.2018

Bachelor of Science - Business Administration

Sullivan University
Stephanie Ernst