Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

Stephanie King

Louisville,KY

Summary

Dedicated Recruitment Operations Manager with 21 years of expertise in talent acquisition, workforce solutions, and account management. Proven track record of leading high-performance teams, driving strategic hiring strategies, and exceeding client expectations in various industries. Skilled in managing up to 9 recruiters, delivering coaching, and developing comprehensive recruitment marketing plans. Proficient in leveraging cutting-edge technologies, conducting candidate outreach, and compiling detailed client reports. Known for exceeding gross profit expectations and consistently achieving recognition for outstanding performance. Adept in managing and optimizing Applicant Tracking Systems (ATS), driving operational excellence and providing top-notch recruitment services.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Recruitment Operations Manager

Hire Velocity
07.2022 - Current
  • Daily supervision of assigned team of recruiters including workload, sourcing plans, client escalations, and ATS management; responsible to define clear performance goals and objectives for the team
  • Responsible for meeting with assigned team on a weekly basis to provide coaching, performance management and career development, while holding members accountable to production metrics and activity in multiple Applicant Tracking Systems
  • Responsible for completing weekly documentation and reports on yours and your teams’ activities; recruiting activity and job requisitions
  • Compile detailed client reports
  • Ability to lead meetings with multiple clients and internal teams
  • Drive team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans, and utilization of cutting-edge recruiting strategies
  • Excellent performance reviews back from each of my clients I recruited and supported at Hire Velocity
  • Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
  • Managed recruitment team (up to 9 Recruiters) and trained and mentored new advisors.
  • Streamlined interview scheduling process, enhancing coordination between candidates, recruiters, and hiring managers while reducing administrative burden on all parties involved.

Engineering Recruiting Manager

Pinnacle Partners
06.2021 - 07.2022
  • Train and mentor junior recruiters
  • Develop recruiting strategies
  • Managed full life cycle recruitment within defined metrics
  • Senior Information Technology/Engineering Recruiter
  • Drive all aspects of recruitment to provide clientele with exceptional customer service
  • Source, screen and qualify passive and active candidates
  • Evaluate candidate’s knowledge, skills and experience based upon open job requisites
  • Partner closely with a talented team of Account Managers through the interview stage, salary negotiations, and final offers
  • Expertise in the utilization of Job Boards (LinkedIn Recruiter, Dice, indeed, etc.)

Senior IT/Engineering Recruiter

Pinnacle Partners
01.2021 - 06.2021
  • Drive all aspects of recruitment to provide our clientele with exceptional customer service
  • Source, screen and qualify passive and active candidates
  • Evaluate candidate’s knowledge, skills and experience based upon open job requisites
  • Partner closely with talented team of Account Managers through interview stage, salary negotiations, and final offers
  • Expertise in utilization of Job Boards (LinkedIn Recruiter, Dice, indeed, etc.)
  • Managed 15-20 requisitions workload

Sr. Resource Development Manager/Recruiting Director (interim Effective January 2020)

Modis
10.2018 - 01.2021
  • Assist Managing Director in establishing and implement recruiting strategies
  • Provide training for all new hires in the Louisville office as well as periodically conducting refresher training on recruiting topics
  • Conduct weekly regular one-on-one meetings with each Resource Development Manager to go over activity metrics against set expectations
  • Maintain and grow personal book of business and meet or exceed company expectations
  • Mentor for Modis Mentor/Mentee Program

Sr. Onsite Recruiter/Manager (Modis - GE Appliances)

Modis
10.2011 - 10.2018
  • Effective sales engagement of new and current hiring managers through onsite meetings, account reviews, contract negotiations, and addressing additional needs
  • Managed and tracked onsite account metrics set by client
  • Implemented recruiting strategies to offsite recruitment team supporting the client on a weekly basis
  • Ability to identify talent, build relationships with top professionals and build and leverage a network of professional contacts
  • Searched for, screening and submitting qualified candidates to open positions
  • Proactively pipelined/recruited for common skill sets in order to maintain high service levels to clients.

Recruiting Specialist

SHPS Inc. (Carewise Health)
07.2007 - 10.2011
  • Developing targeted and effective local sourcing strategies
  • Work strategically with hiring managers to improve candidate pipeline
  • Drive the Recruitment and Selection of highly qualified candidates for the clinical group
  • Develop weekly corporate-wide recruiting report to send up to Executive Vice President of Human Resources
  • Administration of a company-wide applicant tracking and Internet-based job posting system
  • Establish and maintain vendor relationships
  • Conduct the full life cycle of a job requisition, including job specifications, applicant leads sourcing, applicant screening, candidate interviewing, and job offer closing
  • Contact qualified candidates to set up telephone pre-screen/interview with hiring managers
  • Review and seek approval for monthly Drug screen and background expense
  • Conduct reference checks, background checks and validate licenses and drug screen prior to new hire start dates
  • Conduct New Hire Orientation and assist new hires with benefit questions
  • Assisted Human Resources and Benefit Teams with health fairs, company picnics, and charity events.

Human Resource Recruiter Assistant (Contract)

Today’s Staffing - SHPS Inc. (Carewise Health)
11.2006 - 07.2007
  • Conduct reference, background, validate licenses and drug screen checks before employee starts a job
  • Collate the orientation packets and perform a variety of administrative duties
  • Contact qualified candidates to set up telephone pre-screen/interview with hiring managers
  • Human Resource candidate Interviews
  • Locate/Create/Amend Job Descriptions
  • Post position on our website and other recruiting job board sites
  • Extend and create offers to qualified candidates
  • Assemble and mail out offer packages.

Human Resource /Administrative Assistant Internship

Today’s Staffing
07.2006 - 11.2006
  • Pre-screen 15 to 30 resumes per day
  • Contact qualified applicants to set up interview with recruiter
  • Conduct reference, background, and drug screen checks before employee starts a job
  • Collate the orientation packets and perform a variety of administrative duties
  • Answer a multi-line phone system.

Customer Service Team Lead/Customer Service Representative

Service Net
09.2003 - 07.2006
  • Manage and resolve 30 to 50 escalated customer issues per day
  • Track issues on Excel spreadsheets and report weekly to the operations management
  • Coach employees on procedures and technical issues
  • Assist accounts payable with 120 invoices per day.

Education

Bachelor of Science Degree: Business Management -

Indiana Wesleyan University
Marion
2010

Skills

  • Microsoft Office Suite
  • MS Teams/Skype/Zoom Meetings
  • Oracle - PeopleSoft
  • Beeline
  • Bullhorn
  • Fieldglass
  • Smart Search
  • Provade
  • ICIMS
  • Greenhouse

Certification

  • SHRM HR Essentials of Management Workshop (completed June 2010)
  • Certified Predictive Index Analyst (Completed 2009)

References

Available upon request.

Timeline

Recruitment Operations Manager

Hire Velocity
07.2022 - Current

Engineering Recruiting Manager

Pinnacle Partners
06.2021 - 07.2022

Senior IT/Engineering Recruiter

Pinnacle Partners
01.2021 - 06.2021

Sr. Resource Development Manager/Recruiting Director (interim Effective January 2020)

Modis
10.2018 - 01.2021

Sr. Onsite Recruiter/Manager (Modis - GE Appliances)

Modis
10.2011 - 10.2018

Recruiting Specialist

SHPS Inc. (Carewise Health)
07.2007 - 10.2011

Human Resource Recruiter Assistant (Contract)

Today’s Staffing - SHPS Inc. (Carewise Health)
11.2006 - 07.2007

Human Resource /Administrative Assistant Internship

Today’s Staffing
07.2006 - 11.2006

Customer Service Team Lead/Customer Service Representative

Service Net
09.2003 - 07.2006

Bachelor of Science Degree: Business Management -

Indiana Wesleyan University
Stephanie King