Seeking an opportunity to collaborate with like-minded individuals while also having the ability to be creative and challenged.
Overview
8
8
years of professional experience
Work History
Director of Recovery Services
Women's Addiction Recovery Manor
06.2022 - 06.2024
Supervised all activities, services, and staff of the Women's Addiction Recovery Manor, Warm Residences I, and Warm Residences II.
Provided direct supervision to management team.
Established policy and procedures to guide program operations and employee performance.
Ensured all operations were consistent with applicable laws, statues, grants, and/or other requirements.
Fostered safe relationships with employees to promote employee morale.
Developed and implemented process of data collection and program evaluation.
Maintained facility and grounds in optimal condition.
Build and maintain community partnerships to enhance program content, referral sources, resources, and fund development.
Performed any other duties assigned by the Chief Executive Officer or the Chief Operating Officer.
Site Manager
Women's Addiction Recovery Manor
06.2021 - 06.2022
Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
Collected monthly rent payments and other fees, always properly recording, and processing money.
Streamlined leasing processes by implementing efficient record-keeping methods, ensuring accurate documentation and reducing errors.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.
Enhanced community engagement with the organization of various events, fostering a positive living environment for all residents.
Transitional Program Coordinator
Women's Addiction Recovery Manor
07.2019 - 06.2021
Served as a member of the management team. In cooperation with the management team, created and maintained a consistent and nurturing environment for all clients. Attended and participated in all scheduled meetings and trainings as required.
Collaborates with executive leadership in program development and client consultation. Provides counseling, feedback, and education to all clients in collaboration with other members of the management team.
Initiates and maintains complete up to date client records, including but not limited to client files, shift logs, incident reports, and discharge summaries.
Ensures maintenance of clinical information in staff only files. Maintains strict client confidentiality.
Provides general case management services to clients regarding housing, employment, health care (physical and mental), education, legal issues, parenting, relationships, and economic assistance.
Administrative Assistant
Women's Addiction Recovery Manor
11.2017 - 07.2019
Directed the office and administrative services for the Women's Addiction Recovery Manor including greeting visitors, answering telephones, accepting and distributing mail, and responding appropriately to all inquiries regarding the recovery program.
Served as the facility purchasing coordinator processing requisitions and ordering supplies and equipment. Assists in administering aspects of accounts payable in coordination with the Chief Financial Officer.
Compiled and completed data for administrative and public reports, bulletins, and other documents.
Provided clerical support services for all staff and clients.
Legal Administrative Assistant
Kenneth S. Kasacavage Law Office
11.2016 - 11.2017
Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
Prepared drafts of forms, letters and agreements for legal staff use.
Education
Associate of Arts -
Henderson Community College
Henderson, Kentucky
12.2022
High School Diploma -
Taylor County High School
Campbellsville, Kentucky
2005
Skills
Strong leadership qualities
Administrative skills
Verbal & written communication
Empathy & compassion
Timeline
Director of Recovery Services
Women's Addiction Recovery Manor
06.2022 - 06.2024
Site Manager
Women's Addiction Recovery Manor
06.2021 - 06.2022
Transitional Program Coordinator
Women's Addiction Recovery Manor
07.2019 - 06.2021
Administrative Assistant
Women's Addiction Recovery Manor
11.2017 - 07.2019
Legal Administrative Assistant
Kenneth S. Kasacavage Law Office
11.2016 - 11.2017
Associate of Arts -
Henderson Community College
High School Diploma -
Taylor County High School
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