Stephanie Messmer
Walton,KY
Summary
Experienced laboratory support technician with a strong background in science and scientific processes. Proficient in specimen handling, equipment maintenance, and data management. Demonstrates a keen focus on collaborating with team members to achieve accurate and precise results, while remaining adaptable to changing needs. Known for reliability, resourcefulness, and skilled problem-solving in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laboratory Support Technician II
Cincinnati Children’s Hospital
01.2024 - Current
- Update and organize patient charts, lab orders, and test results
- Provide support for inpatient floors requiring assistance with ordering or test completion
- Prepare and process samples for send-out and in-house testing
- Provide exceptional customer service to hospitals requiring testing services
Registered Phlebotomy Technician
Cincinnati Children’s Hospital
03.2022 - 12.2023
- Perform venipuncture and capillary blood collections for patients of all ages
- Process specimens for transport and in-house testing, ensuring accurate handling and timely delivery
- Interact with patients to provide compassionate care and minimize anxiety during blood draws
- Transcribe laboratory orders and maintain accurate patient charts (insurance, lab results, etc.)
- Collaborate with physicians, nurses, and medical professionals in a fast-paced, team-oriented environment
- Perform waived point-of-care testing (e.g., ID Now testing, I-Stat PT/INR levels, trichomonas testing, and urine pregnancy tests)
- Maintain lab equipment, including freezer and centrifuge maintenance, ensuring optimal functionality
Shift Leader
Chick-fil-A
05.2021 - 09.2022
- Led front-of-house operations, ensuring smooth communication among team members
- Managed staff, including delegating tasks, resolving issues, and training new employees
- Oversaw money management, including balancing registers and handling cash transactions
- Ensured a positive guest experience by resolving customer concerns and maintaining a welcoming atmosphere
Education
Bachelor of Science - Biology
Northern Kentucky University
Newport, KY05-2025
Skills
- Laboratory safety protocols
- Positive attitude
- Pipetting techniques
- Maintaining confidentiality
- Team leadership
- Problem-solving
- Sample preparation
- Quality control procedures
- Medical terminology
- Chemical handling
- Strong verbal and written communication
- Microscopic analysis
- Body dissection techniques
Certification
- Basic Life Support Certification (BLS)
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
Timeline
Laboratory Support Technician II
Cincinnati Children’s Hospital
01.2024 - Current
Registered Phlebotomy Technician
Cincinnati Children’s Hospital
03.2022 - 12.2023
Shift Leader
Chick-fil-A
05.2021 - 09.2022
Bachelor of Science - Biology
Northern Kentucky University
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