Stephanie Stone
Lexington
Summary
Dedicated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Customer Service Associate
Walgreens Boots Alliance
Lexington
09.2022 - Current
- Greeted customers and identified their needs.
- Assisted customers with inquiries and product recommendations.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responding empathetically to customers' concerns during difficult situations, while offering appropriate solutions.
- Assist with price verifications. Implement adjustments for discounts or promotions.
- Collaborated with team members to ensure smooth store operations.
- Processed transactions accurately and efficiently at the register.
- Maintained store cleanliness and organization for a welcoming environment.
Assembler/Lean Lead
Trane Company
Lexington
01.2007 - 09.2021
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team's overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
Education
High School Diploma -
Henry Clay High School
Lexington, Ky06.1986
Skills
- Customer service
- Reliability and punctuality
- Customer engagement
- Team collaboration
- Effective communication
- Time management
- Returns management
References
- Available upon request
Timeline
Customer Service Associate
Walgreens Boots Alliance
09.2022 - Current
Assembler/Lean Lead
Trane Company
01.2007 - 09.2021
High School Diploma -
Henry Clay High School