Stephen Bailey

• Interviewing clients for all services pertaining to Medicaid, while still assisting with other program such as Supplemental Nutrition Assistance. Providing services such as Eligibility and Enrollment, Intake, Support Services, and Call Services. Completing case-decision Quality Assurance reviews for Supplemental Nutrition Assistance Program and Long Term Care Medicaid. Training new and current employees in Medicaid. Specializing in Long Term Care, Vendor Payment, Home and Community Based Waiver, Program of All-Inclusive Care for the Elderly. Conducting interviews face to face and via Call Services. Serving as a primary representative of the local Knox County Cabinet for Health and Family Services for each of our local Nursing Facilities. Completing specialized task and listings for our regional Adult Medical Assistance team.

Interviewing clients for basic programs such as Supplemental Nutrition Assistance Program, Medicaid, and Kentucky Transitional Assistance Program. Providing services such as Eligibility and Enrollment, Intake, Support Services, and Call Services. Completing non‐case decision and case decision Quality Assurance reviews for Supplemental Nutrition Assistance Program and Long Term Care Medicaid. Training new employees for all basic programs including Supplemental Nutrition Assistance Program and Medicaid. Primary Adult Medical and Long Term Care case worker since2018. Specializing in Long Term Care, Vendor Payment, Home and Community Based Waiver, Program of All‐Inclusive Care for the Elderly. Conducting interviews face to face and via Call Services. Serving as a primary representative of the local Knox County Cabinet for Health and Family Services for each of our local Nursing Facilities.

• Interviewing clients for basic programs such as Supplemental Nutrition Assistance Program, Medicaid, and Kentucky Transitional Assistance Program. Providing services such as Eligibility and Enrollment, Intake, Support Services, and Call Services. Helped meet local office and regional deadlines via Support Services. Appointed authorized representative for Knox County Family support for local Drug Addiction Anonymous ﴾DAA﴿. Began training for Long Term Care and State Supplementation in 2017 and received Case Decision for Long Term Care and State Supplementation in 2018.

• Interviewing clients for basic programs such as Supplemental Nutrition Assistance Program, Medicaid, and Kentucky Transitional Assistance Program. Providing services such as Eligibility and Enrollment, Intake, Support Services, and Call Services.

• Provided one-on-one mentorship to students in various academic subjects.
• Developed and implemented personalized learning plans for diverse learners.
• Facilitated workshops on time management and organizational skills.
• Tutoring and mentoring Freshman and Sophomore students at Knox Central High School. Assisting students with preparation for ACT and SAT testing. Providing support to students to help them reach their educational and academic goals.