Stephen Wright
Richmond
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Hobby Lobby
Richmond
08.2008 - 05.2026
- Coordinated staff scheduling to optimize coverage during peak hours, enhancing customer service.
- Trained new team members on store policies and customer service techniques.
- Managed inventory levels and streamlined stock replenishment processes to ensure product availability.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Implemented visual merchandising strategies to enhance product presentation.
- Implemented quality control measures to maintain high company standards and ensure consistent product quality.
- Resolved customer inquiries and complaints with professionalism and care.
Manager
B&T Convenience Stores
Somerset
04.2008 - 05.2009
- Managed daily operations across multiple convenience store locations to ensure efficient service delivery.
- Developed training programs for new employees, enhancing onboarding and supporting ongoing staff development.
- Oversaw inventory management and ordering processes to maintain optimal stock levels and reduce shortages.
Manager
Value Music Concepts, Inc.
Atlanta
11.1996 - 05.2006
- Oversaw daily operations, ensuring optimal efficiency and adherence to quality standards.
- Supervised staff, fostering excellent customer service and operational efficiency.
- Enforced customer service standards, resolving issues to maintain high-quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Education
Somerset High School
Somerset, KySome College (No Degree) - Humanities
Somerset Community College
Somerset, KYSkills
- Retail operations
- Inventory management
- Sales forecasting
- Employee scheduling
- Staff training
- Visual merchandising
- Customer service
- Problem solving
Timeline
Assistant Manager
Hobby Lobby
08.2008 - 05.2026
Manager
B&T Convenience Stores
04.2008 - 05.2009
Manager
Value Music Concepts, Inc.
11.1996 - 05.2006
Somerset High School
Some College (No Degree) - Humanities
Somerset Community College