Steve Junior Frazer
32 Lee Smith Drive,West Bay Garden
Summary
Dynamic professional with extensive experience in customer service and hospitality, notably at Bahia Principe Hotel Jamaica. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Proficient in Microsoft Office and QuickBooks, consistently achieving operational efficiency and excellence in service delivery.
Overview
9
9
years of professional experience
Work History
Deli Associate
Foster’s Camana Bay
, Cayman Island
06.2023 - Current
Guest Service & Front Desk Agent
Bahia Principe Hotel Jamaica
, Jamaica
11.2022 - 01.2023
Customer Service Agent
Ibex Global Jamaica (Amazon Account)
, Jamaica
09.2021 - 10.2022
Cook
Restaurant of Jamaica (KFC St. Ann’s Bay)
, Jamaica
12.2019 - 05.2021
Loan Officer
Mckayla Financial Service
, Jamaica
04.2016 - 08.2020
Chef
Bamboo Beach Restaurant
, Jamaica
Skills
- Microsoft Word
- Excel
- Access
- Publisher
- PowerPoint
- Photoshop
- Adobe Premiere
- QuickBooks
- Loan management system
Accomplishments
- Top Sales Person for 2018 at Mckayla Financial Services.
- Top Sales Person for 2017 at Mckayla Financial Services.
- Public Relation Officer at Beechamville V.T.C – Entrepreneur Club 2015.
- Student Counseller at St. Jago High School 2013.
- Sub-Prefect at St. Jago High School 2012-2013.
References
- Selena Foster, HR Administrator, Air Port Road, Cayman Islands, 1345-945-7283
- Ann Marie Henry, Front of House Manager at Grand Bahia Hotel, Salt Coopers, Runaway Bay, Jamaica, 1876-423-7084
Hobbies and Interests
- Track & field
- Playing football
- Cooking
- Surfing the net
- Playing drum set
- Singing
- Socializing with friends
Qualifications
Business Management Level 3 HEART (Diploma)
CXC -
Building Technology 2
Social Studies 3
Integrated Science 3
Principles of Business 3
Education
Tertiary – Beechamville Vocational Training Centre (VTC)
Secondary - St. Jago High School
Primary - York Castle Primary
Timeline
Deli Associate
Foster’s Camana Bay
06.2023 - Current
Guest Service & Front Desk Agent
Bahia Principe Hotel Jamaica
11.2022 - 01.2023
Customer Service Agent
Ibex Global Jamaica (Amazon Account)
09.2021 - 10.2022
Cook
Restaurant of Jamaica (KFC St. Ann’s Bay)
12.2019 - 05.2021
Loan Officer
Mckayla Financial Service
04.2016 - 08.2020
Chef
Bamboo Beach Restaurant
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